Epson ES-C320W - Scanned Image Problems

❏ When using security soware, exclude the TWAIN.log le from monitoring, or set the TWAIN.log as a read-
only
le.
For more information on your security
soware’s
functions, see the help and so on supplied with the
soware. e
TWAIN.log
le
is saved in the following locations.
C:\Users\(user name)\AppData\Local\Temp
Scanned Image Problems
Lines (Streaks) Appear when Scanning from ADF
❏ Clean the ADF.
Straight lines (streaks) may appear in the image when debris or dirt gets into the ADF.
❏ Remove any debris or dirt that adheres to the original.
❏ Using Glass Dirt Detection feature, a notication is displayed when dirt is detected on the scanner glass inside
the scanner.
Select Scanner Setting tab and then select On-High or On-Low from Detect Glass Dirt in Epson Scan 2
Utility .
When an alert is displayed, clean the glass surfaces inside your scanner using a genuine Epson cleaning kit or a
so cloth.
“Cleaning Inside the Scanner” on page 109
Note:
❏ Some stains may not be detected correctly.
❏ If the detection does not work correctly, change the setting.
If no stains are detected, select On-High. If stains are detected incorrectly, select On-Low or
O
.
Related Information
& “Cleaning Inside the Scanner” on page 109
& “Setting the Glass Surface Stain Detection Feature” on page 104
Alert About Stains Inside the Scanner Still Appears
If the alert screen appears aer cleaning the inside of the scanner, glass part will be required to replace. Contact
your local dealer to repair.
Related Information
& “Cleaning Inside the Scanner” on page 109
Solving Problems > Scanned Image Problems > Alert About Stains Inside the Scanner Still Appears
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