Rev. C FAQ C-7
TM-H6000III Technical Reference Guide
❏ Confirm that the devices are correctly connected.
• If a USB hub is used, check that it is correctly connected. A TM printer without a USB
hub can be connected to a TM printer with a USB hub. An example of connection is
shown below:
Note:
See also “What should be considered for a USB connection?” on page 8 of this section.
❏ Confirm that the interface is correctly recognized by the host PC.
• Confirm that [EPSON USB Controller for TM Printer Series] appears in the device
manager of the host PC. If the UB-U01/U01II/U02II is used, [General USB Hub] also
appears. If “?, x, or !”, [Unknown Device], or [USB Printing Support] appears, re-install
the device driver as follows. For detailed instructions, see also “APD does not operate
correctly. What should I do?” on page 8 of this section.
1. Turn on the printer.
2. Double-click SETUP.EXE in the TMUSB package.
3. Delete the incorrect item ([Unknown Device] or [USB Printing Support]).
4. Turn off the printer and turn it on again.
C.3.2 The DM does not operate correctly. What should I do?
❏ Confirm that the baud rate is set to 19200 bps by the DIP switch of the DM. See the User’s
Manual of your DM or you can check the setting with the self test of the TM printer.
❏ Confirm that the DM connector is connected to the DM connector on the USB interface
board.
When the USB interface is mounted on the TM printer, the display module connector (DM
connector) on the TM printer cannot be used. Be sure to use the DM connector on the
interface when a DM is connected.
Host PC
TM printer
UB-U01III
with a hub
TM printer
UB-U02III
without a
hub
TM printer
UB-U02III
without a
hub
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