C-8 FAQ Rev. C
❏ Confirm that the TM printer and the DM are turned on.
Be sure to check that the power of all necessary devices is turned on.
❏ Confirm that the power of the DM has been turned on before turning on the power of the
TM printer.
When the TM printer is turned on, it recognizes whether the DM is connected or not. For
correct recognition, be sure to turn on the DM and then turn on the TM printer.
C.3.3 What should be considered for a USB connection?
❏ The USB hub of the UB-U01/U01II/U01III is a bus-powered USB hub; therefore,
bus-powered functions with high current consumption or a bus-powered hub (including the
UB-U01/U01II/U01III) cannot be connected directly to the downstream port of a USB hub
of this USB model printer.
❏ A maximum of 5 branches for one port of a USB hub is available; however, 3 or more
branches will be unstable.) See the following example for the connection.
C.3.4 APD does not operate correctly. What should I do?
❏ If the printer power has been turned on before installing the printer driver, the printer driver
will not operate correctly despite the installation. In this case, follow the steps below so that
the driver can operate correctly.
1. Connect the printer to the host PC and turn on the printer power.
2. Restart Device Manager.
3. Select Universal Serial Bus controllers – USB Printing Support and right-click to show
the menu and select Uninstall.
TM printer
UB-U01III
TM printer
UB-U01III
Upstream
x
TM printer
UB-U01III
TM printer
UB-U02III
Upstream
TM printer
UB-U01III
Bus-powered
hub
Upstream
x
TM printer
UB-U01III
Bus-powered
hub
Upstream
TM printer
UB-U01III