Epson TM-H6000III Technical Reference Guide

Rev. C Maintenance & Troubleshooting 4-1
TM-H6000III Technical Reference Guide
Chapter 4
Maintenance & Troubleshooting
This section describes maintenance and general troubleshooting.
4.1 Maintenance
4.1.1 Cleaning the Thermal Print Head
CAUTION:
After printing, the print head can be very hot. Be careful not to touch it. Also let it cool
before you clean it.
Do not damage the print head by touching it with your fingers or any hard object.
1. Open the paper roll cover.
2. Clean the thermal element of the print head with a cotton swab moistened with an alcohol
solvent (ethanol, methanol, or IPA)
Clean the thermal head periodically (generally every three months) to maintain receipt print
quality.
.
4.1.2 Cleaning the MICR Mechanism
Use a moistened cleaning sheet for the MICR head.
Note:
Be sure not to use an adhesive cleaning sheet.
4.1.2.1 Cleaning frequency
Clean the MICR head every 12 months or 72000 passes.
thermal element

Epson TM-H6000III Specifications

General

Dimensions (WxDxH)	186 x 298 x 185 mm
USB port	Yes
Standard interfaces	USB 2.0
USB 2.0 ports quantity	1
Connectivity technology	Wired
Type	POS printer
Print speed	63 lps
Character size	0.99 x 2.4 mm
Print technology	Dot matrix
Safety	UL, CSA, TÜV
Certification	VCC1, FCC, CE
Country of origin	China
Autocutter durability	1.5 million cuts
Mean time between failures (MTBF)	360000 h
Product color	Black
Maximum roll diameter	83 mm
Supported paper width	80 mm
Printing media thickness	60 - 90 µm
Ethernet LAN	No
Input current	1.8 A
Power supply type	DC
Pallet width	800 mm
Pallet height	1675 mm
Pallet length	1200 mm
Pallet width (UK)	1000 mm
Quantity per pallet	40 pc(s)
Quantity per pallet (UK)	50 pc(s)
Quantity per pallet layer	8 pc(s)
Quantity per pallet layer (UK)	10 pc(s)
Package depth	382 mm
Package width	285 mm
Package height	305 mm
Package weight	6600 g
Quantity per pack	1 pc(s)