6.2 Clearing Paper Jams
203
Troubleshooting
6
4
If the jammed paper is at the fuser unit
(fuser cartridge), pull out the leading
edge of the paper by pulling it with both
hands in the direction of the arrows.
5
If the head of the paper stays in the
fuser unit (fuser cartridge), pull the
head of paper in the direction indicated
by the arrow as shown in the diagram
with both hands.
●
Pull the paper carefully so as not to bring it into con-
tact with the chute.
●
The image may be on to the transfer belt (black film
belt) on the body side inside cover L4. Never touch
the transfer belt when removing the paper. Other-
wise, the image quality may be affected or the trans-
fer belt may be damaged, requiring replacement.
Never touch a labeled area found on or
near the fuser. You can get burnt. If a
sheet of paper is wrapped around the
heat roller, do not try to remove it by
yourself to avoid injuries or burns.
Switch off the machine immediately,
and contact our Customer Support
Center.
Chute