Fujitsu ETERNUS DX8100 S3 - Page 47

Chapter 2 System Status
2.3 Remote Support
ETERNUS Web GUI User’s Guide (Operation)
Copyright 2016 FUJITSU LIMITED P2X0-1260-19ENZ0
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■ Support Information
The following items are displayed in the Main area:
• Customer Information Setup
Whether or not the customer information has been specified at the REMCS center is displayed.
• Communication Environment Setup
Whether or not the communication environment information has been specified at the REMCS center is
displayed.
• Support Status
The Remote Support status is displayed.
- "-" (hyphen)
The Remote Support is not operating.
- Operating
The Remote Support is operating.
- Maintenance in Progress
The ETERNUS DX/AF is under maintenance. When the operation to complete maintenance is performed,
the status returns to "Operating".
- Stopped
The Remote Support has temporarily been stopped. Use the procedure in "Stop/Restart Remote Support"
in "ETERNUS Web GUI User’s Guide (Settings)" to restart the Remote Support and return to the
"Operating" state.
If the support status is "Operating" or "Maintenance in Progress", one of the messages below appears in
parentheses based on the Remote Support operating status.
- Controller Firmware Download in Progress
- Termination of Controller Firmware Download in Progress
- Controller Firmware Upgrade in Progress
- Log Collection in Progress
• Controller Firmware Version
The current controller firmware version is displayed.
- VxxLyy-zzzz (Vxx: Version, Lyy: Level, zzzz: Release number)