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Chapter 17: Troubleshooting
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■ DVD discs and drives contain regional codes that help control DVD title
exports and help reduce illegal disc distribution. To be able to play a DVD,
the disc’s regional code and your DVD drive’s regional code must match.
The regional code on your DVD drive is determined by your notebook’s
delivery address. The regional code for the United States and Canada is 1.
The regional code for Mexico is 4. Your DVD drive’s regional code must
match the regional code of the disc. The regional code for the disc is on
the disc, disc documentation, or packaging.
If the DVD movie does not play, the disc’s regional code and your DVD
drive’s regional code may not match.
■ Make sure that the InterVideo program has been installed on your
notebook. See “Playing a DVD” on page 122 for more information.
A DVD does not produce sound on a TV
■ Audio is not transmitted through the TV out jack. Use the built-in speakers,
a set of headphones or external powered speakers, or connect your
notebook to a stereo system to hear sound while playing a DVD.
Cleaning CDs or DVDs
Wipe from the center to the edge, not around in a circle, using a product made
especially for the purpose.
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