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Troubleshooting
www.gateway.com
Networks
For more information, see the Setting Up Your Windows Network guide that has
been included on your hard drive. To access this guide, click
Start, All Programs,
then click
Gateway Documentation.
You cannot connect to your company network
Every network is unique. Contact your company computer department or
network administrator for help.
Operating system
The program I am working in has stopped responding but the cursor
moves and other programs work
■ The program has become unresponsive. Press CTRL+ALT+DEL to open the
Task Manager and close the non-responsive program.
The notebook keeps showing the wrong date and time even after
resetting
■ The CMOS battery on the system board may need to be replaced. Contact
Gateway Technical Support.
The notebook seems to be operating more slowly than usual
■ The hard drive is full or nearly full. Run the Disk Cleanup utility to clear
out unnecessary and temporary files, and remove unneeded programs and
files. For more information, see “Using Disk Cleanup” on page 212.
■ The hard drive needs defragmenting. Run Disk Defragmenter to
consolidate files and folders on the hard drive. For more information, see
“Defragmenting the hard drive” on page 215.
Help and
Support
For more information about network troubleshooting, click
Start, then click Help and Support.
Type the keyword network troubleshooting in the
Search box , then click the arrow.