Possible cause and actionProblem
•
The Tray guides in the fractionation chamber are missing
Replace the Tray guides. See Section 7.6.4 Clean Fraction collector
F9-C, on page 288.
•
The Cassette tray is facing the wrong direction
Check that the GE-logotype is facing outwards.
•
The Cassette type codes are unclean
Clean the the Cassette type codes.
•
The QuickRelease of a Cassette is in open position
Close the Cassette. See Prepare and insert the Cassette tray, on
page 195.
•
The Cassette code reader diode window is unclean
Clean the Cassette code reader diode window. See Section 7.6.4
Clean Fraction collector F9-C, on page 288.
•
The automatic scanning is turned off in UNICORN
Make sure that the automatic scanning is turned on in UNICORN
software. In System Control, select System:Settings. Navigate
to Fraction collector:Cassette configuration and select Auto-
matic.
•
Wells in deep well plates are prefilled to a volume above 25%
of the total well volume
Full scan will not work with prefilled wells during these conditions.
•
Hardware error
Generate a System error report and contact Service.
Quick scan or Full scan does
not work
•
The light has been turned off in UNICORN
Turn on the light in UNICORN. In System Control, select Sys-
tem:Settings. Navigate to Fraction collector:Fraction collector
lamp and select Lamps On.
•
The lamp is broken
Contact Service.
The interior of the fraction
collector is dark
ÄKTA pure User Manual 29119969 AB 381
8 Troubleshooting
8.5 Troubleshooting: Fraction collector
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