Harris Constellation - Recommended Tools and Test Equipment; Grounding Recommendations; TRIBUTARIES from the CONFIGURATION Submenu; Receiver Frequency Measurement

Constellation™ 2002 June 20
TOC-6
High Level 155 Mux (HLM-155)................................................................12-28
Removing the HLM-155 ......................................................................12-28
Installing the HLM-155 .......................................................................12-29
MHSB System ...................................................................................12-29
High Level 3XDS3 Mux (HLM-3XDS3) .......................................................12-29
Removing the HLM-3XDS3 ..................................................................12-29
Installing the HLM-3xDS3 ...................................................................12-30
MHSB System ...................................................................................12-30
Service Channel.....................................................................................12-31
Removing the Service Channel ............................................................12-31
Installing the Service Channel .............................................................12-32
SPU Controller.......................................................................................12-32
Removing the SPU Controller...............................................................12-33
Installing the SPU Controller................................................................12-33
M12 Unit ..............................................................................................12-33
Removing the Standby M12 Unit ..........................................................12-34
Replacing the Standby M12 Unit ..........................................................12-34
Removing the M12 Unit ......................................................................12-34
Installing the M12 Unit .......................................................................12-34
C HAPTER 13, C USTOMER S ERVICE & W ARRANTY I NFORMATION .13-1
Warranty and Product Support ..................................................................... 13-1
Ordering Parts or Spares ............................................................................. 13-1
Order Spare Parts Online ......................................................................... 13-2
Repair and Return ...................................................................................... 13-2
General Information................................................................................ 13-2
Module Exchange.................................................................................... 13-2
Evaluation Fee........................................................................................ 13-3
Unrepairable Units .................................................................................. 13-3
Return Freight ........................................................................................ 13-3
Return Material Authorization ................................................................... 13-4
Repair Telephone and Fax Numbers .......................................................... 13-4
U.S.A. and Canada.............................................................................. 13-4
Repair Service Locations .......................................................................... 13-4
Technical Support ...................................................................................... 13-5
Technical Assistance Center (TAC) ............................................................ 13-5
Business Hours....................................................................................... 13-5
Telephone Numbers ................................................................................ 13-5
Fax Numbers.......................................................................................... 13-5
Technical Assistance Web Site .................................................................. 13-6
Mailing Address ...................................................................................... 13-6
Customer Training ..................................................................................... 13-6
Telephone Numbers ................................................................................ 13-6
Training Web Site ................................................................................... 13-6
Training Centers ..................................................................................... 13-7
Canada.............................................................................................. 13-7
U.S.A. ............................................................................................... 13-7
Standard Product Warranty Terms ............................................................... 13-7
Limitation of Damages ................................................................................ 13-8