Constellation™ 2002 June 20
13-2
Order Spare Parts Online
Spare parts can be ordered online. Sign in to the Harris Premier Customer Site:
https://premier.harris.com/microwave/
Repair and Return
General Information
Harris repairs all its manufactured products as well as coordinates
repairs on vendor items which are part of its systems. Current production
models have the fastest turnaround time.
Discontinued items repair
turnaround is subject to the availability of spares.
Repair charges and turnaround time for OEM (vendor) items are set by Harris
MCD suppliers. Our close working relationships with our suppliers assure us of
the best repair prices and turnaround time. Repair charges are billed at
supplier’s cost plus the necessary handling fee.
Module Exchange
You may prefer to receive a replacement unit before you send your defective
unit to us. Harris MCD maintains an inventory of many different modules that
can be shipped to you at the fastest time possible .
Telephone Numbers
Canada: 1-800-465-4654, Option 1
U.S.A.: 1-800-227-8332, Option 1
Worldwide: (+1) 650-594-3800, Option 1
Fax Number
(+1) 514-421-3555
E-mail Address
cs-order@harris.com
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