Harris Corporation Constellation™
Customer Service & Warranty Information 13-5
CUSTOMER SERVICE
& WARRANTY
INFORMATION
Technical Support
Technical Assistance Center (TAC)
If you are experiencing a traffic-affecting or traffic-threatening situation,
technical assistance is available 24 hours a day, 7 days a week, including
holidays. If you call the Technical Assistance Center during nonbusiness hours,
a Product Support Engineer will return your call within 30 minutes.
Please provide the following information when you call.
• Your name, company, and telephone number
• Equipment type
• Detailed description of the problem
Business Hours
Normal business hours for the Technical Assistance Center:
06:30 to 17:00 (Pacific Time)
Monday through Friday
Telephone Numbers
Technical support telephone numbers:
Canada 1-800-465-4654, Option 3
U.S.A. only 1-800-227-8332, Option 3
(+1) 650-594-3800, Option 3
Fax Numbers
Technical support fax numbers:
Canada (+1) 514-685-4580
U.S.A. (+1) 650-594-3621
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