Honeywell C300 User Manual

R500
April 2017
Series 8 C300 Controller User's Guide
Honeywell
271
10. C300 Controller Troubleshooting
10.11. Gathering information for reporting problems to Honeywell
 Firmware revision, both the Boot image and Application image
 The Experion LX System Release number in which the controller was operating
Additional information regarding the operating conditions of the controller and
sequence of events:
 Was the controller operating in a redundant or non-redundant hardware
configuration?
 What was the redundancy state of the controller at the time of the failure, if
redundant?
 How many IOLinks did the controller support: 0, 1, or 2?
 What I/O families were associated with the controller: Series 8?
 If I/O was supported, were there any status indications given on the IOMs?
 Any other status or fail indications on the controller's faceplate observed at the time
of the failure or following the event?
 What were the Control Builder Monitor view indications at the time of the failure or
following the event?
 What did the Alarm Status summary show for the time interval around the event?
 Provide a detailed summary of the sequence of events leading up to the failure.
 What operations preceded the event, such as: load, activate, change parameter, delete,
power cycle, synchronization, switchover, and so on?

Honeywell C300 Specifications

General

Memory	512 MB RAM, 512 MB Flash
Type	Process Controller
Communication Ports	Ethernet, Serial
Power Supply	24V DC
Inputs	Analog and Digital
Outputs	Analog and Digital
Communication	Ethernet, Serial, HART
Redundancy	Supported (Hot Standby)