Honeywell Experion C300 User Manual (English)

Questions and Answers:

A
Antonio WaltersAug 15, 2025
How to troubleshoot loss of power in Honeywell Experion C300?
- S
  scarrollAug 15, 2025
  If your Honeywell Controller has lost power, it could be due to several reasons. First, check if the main power source has been disconnected or shut down, either manually or due to a brownout or blackout. If so, reconnect the power source or wait for the condition to pass. Another potential cause is a failure of the 24 Vdc power supply or a disconnected/failed power cable; in this case, replace the power supply or reconnect/replace the cable. Finally, the power fuse on the IOTA might have opened, requiring a fuse replacement.
J
Joseph WalkerAug 18, 2025
What to do if one or both FTE LEDs are RED on Honeywell Experion C300 Controller?
- E
  Eric ReyesAug 18, 2025
  If one or both FTE LEDs are red on your Honeywell Controller, it indicates a connection problem. Here's what you can do: * Check the cable connections on the controller IOTA (FTEA and FTEB) and at CF9 IOTAs. * Try swapping the suspect cable with a known good cable. If the problem resolves, replace the bad cable. * Swap cables with a known good port to identify a defective port. Replace the assembly containing the defective port. * If none of the above steps work, the IOTA might be bad and need replacement.
B
Brandon MillerAug 21, 2025
Why Honeywell Controller does not synchronize with backup?
- J
  Joseph DuncanAug 21, 2025
  If your Honeywell Controller isn't synchronizing with the backup, several factors could be at play. It could be due to a bad redundancy cable, so try replacing it. Also, controller IOLINKS may be configured for PMIO or Series C I/O, but IOL cables may be disconnected - reconnect the cables to the controller IOTA. A bad backup controller or IOTA could also be the cause; try replacing the controller module or the IOTA. Finally, the primary controller module or IOTA might be faulty, requiring replacement.
R
Robert RichAug 25, 2025
What to do if Honeywell Controller display shows –bp– or –ts–?
- D
  Danielle SimsAug 26, 2025
  If your Honeywell Controller display shows '–bp–' or '–ts–', it indicates a problem with the BootP service or time source. First, check the FTE cable connections to the FTEA and FTEB connectors on the controller IOTA. Verify FTE network connections between the controller IOTA and the associated server. Ensure the BootP service is running on the associated server, and restart it if necessary. In Control Builder, check System Preferences for a valid network IP address configuration and verify the correct configuration of the System Time server. Also, verify that the system time source is configured and that the Server Windows Time Service (w32time) is running on the server.
W
wongbrandonAug 28, 2025
What to do if Honeywell Controller Power-On Self Test (POST) does not complete?
- K
  Kyle CareyAug 28, 2025
  If the Power-On Self Test (POST) does not complete on your Honeywell C300 Controller, it means the system has detected a failure preventing normal operation. Try shorting the reset pads on the IOTA to restart the C300 Controller. If the error persists, you may need to replace the controller module.
R
Robert DavidsonSep 1, 2025
Honeywell Controller display shows –SF– alternating with OK/BKUP, what does it mean?
- T
  Tammy OsborneSep 1, 2025
  If the Honeywell Controller display shows '–SF–' alternating with OK/BKUP, it indicates a Soft Failure condition detected by the controller. To identify the fault, view the Soft Failures tab of the C300 block configuration form.
K
Kathleen LongSep 3, 2025
What does it mean if Honeywell Experion C300 display shows FAIL?
- J
  Jonathan DavisSep 4, 2025
  If the Honeywell C300 Controller display shows 'FAIL', it means the controller software has detected a background diagnostic failure that prevents continued operation. Try recycling power to the C300 Controller. If the error persists, replace the controller.
W
Walter GarzaSep 7, 2025
What to do for a Fatal ECC error on Honeywell Experion C300?
- J
  jbowenSep 7, 2025
  If you encounter a fatal ECC error on your Honeywell C300 Controller, it indicates that the software has detected a failure preventing continued operation, potentially due to hardware issues. Try shorting the reset pads on the IOTA to restart the C300 Controller. If the error persists, replace the controller.
W
walter37Sep 12, 2025
What causes an Isolated (lonely) Node error on Honeywell Experion C300?
- M
  Mallory YoungSep 12, 2025
  An Isolated (lonely) Node error on a Honeywell Controller indicates that the Secondary C300 Controller is defective. Replace the Secondary C300 Controller that initiated switchover when the fault was detected.

Honeywell Experion C300 Specifications

General

Controller Type	Process Controller
Communication Protocols	Foundation Fieldbus, HART
Power Supply	24V DC
Redundancy	Optional
Mounting Options	DIN Rail
Certifications	FM

Summary

Notices and Trademarks

Copyright and Trademarks

Information on copyright, release, and trademark notices.

About This Document

Introduction to the Document

Overview of the document's purpose, intended audience, and prerequisites.

Locating Related Documentation

Lists other relevant documents for system planning and implementation.

C300 Controller Purpose and Comparison

C300 Controller and C200 Controller Comparison

Compares design features and operational improvements of C300 with C200.

Getting Started with the C300 Controller

What Task Do You Want to Perform?

Table mapping user needs to specific topics within the document.

C300 Controller Planning and Design

Review Experion System Capabilities

Basic concepts and terminology for appreciating Experion capabilities.

Control Hardware Planning Guide

General discussion on planning activities for Experion Control hardware.

Series C Control Hardware Overview

Details system components of Series C control hardware.

Series C Form Factor Description

Describes the physical construction and mounting of Series C hardware.

C300 Controller Overview

Information on the C300 Controller, its form factor, and exceptions.

C300 Controller Redundancy Basics

Explanation of C300 Controller operation in non-redundant and redundant configurations.

C300 Controller Block in Control Builder

Graphic representation and function blocks within the C300 Controller in Control Builder.

C300 Controller Execution Environments

Details the three Execution Environment (EE) function blocks supported by the C300.

I/O Modules Supported by C300 Controller

Lists I/O modules qualified for use with the C300 Controller.

Identify C300 Controller Components

Identifies C300 Controller components and associated hardware.

C300 Controller Performance Data

Lists performance-related data for the C300 Controller.

Control Network Considerations

Discusses network connections, including FTE and peer communications.

C300 Controller Installation and Upgrades

Pre-installation Considerations

Important considerations before installing the C300 Controller.

Series C Power System Details

Details the power supplies for Series C control hardware.

Controller Memory Backup

Provides memory retention power for the C300 during power loss.

C300 Controller Installation Procedure

Procedures for assembling and installing the C300 Controller.

Secondary C300 Controller Installation

Steps to install a second controller for redundant operation.

CF9 Control Firewall Configuration

Information on the 9-Port Control Firewall (CF9) for network connections.

Upgrading C300 Controller Firmware

Procedures and tools for upgrading C300 Controller firmware.

C300 Controller Configuration

Configuration Overview with Control Builder

Introduction to Control Builder for configuring Series C hardware and strategies.

Specifying a Time Server for Synchronization

How to set up a time source for controller synchronization.

C300 Controller Device Index Configuration

Manually setting the Device Index for unique IP addressing on the FTE network.

Create C300 Controller and CEE Function Blocks

Steps to create C300 Controller and CEE function blocks in Control Builder.

Configure CEEC300 Block Parameters

Detailed configuration parameters for the CEEC300 function block.

Configure Secondary C300 Controller Block

Steps to configure a secondary controller for redundant operation.

Convert Non-redundant to Redundant C300 Controller

Procedure to convert a single controller into a redundant pair.

Convert Redundant to Non-redundant C300 Controller

Procedure to revert a redundant controller pair to a single non-redundant controller.

Configure IOLINK Function Blocks

Steps to configure IOLINK blocks for associated I/O modules.

Assign I/O Modules to C300 IOLINK Blocks

Assigning Series C and Process Manager IOMs to IOLINK blocks.

Add I/O Channel to Control Module

Adding IO Channel blocks to a control module for building strategies.

C300 Configuration Form Reference

C300 Controller Block Configuration Tabs

Parameters and configuration for the C300 Controller Main tab.

Secondary C300 Controller Block Tabs

Parameters and configuration for the Secondary C300 Controller Main tab.

CEEC300 Function Block Configuration Tabs

Parameters and configuration for the CEEC300 Function Block Main tab.

IOLINK Block Configuration Tabs

Parameters and configuration for the IOLINK Block Main tab.

Load C300 Controller Configuration

About Load Operations

Explains the process of transferring control strategies to field components.

Initial Load Order Guidelines

Recommended order for loading control strategy components to minimize errors.

Load Components from Project

General procedure to load a C300 Controller and its associated blocks.

Loading IOLINK Blocks

Procedure for loading an I/O Link (IOLINK) block.

Loading CEEC300 Blocks

Procedure for loading a Control Execution Environment (CEEC300) block.

Load With Contents Command Usage

Using the Load with Contents command to load components and objects.

Reloading Components from Project

Procedures for re-loading component configuration after changes or replacements.

C300 Controller Operation

C300 Controller Start Up Process

Tasks executed automatically when power is applied to the controller.

C300 Controller States in Boot Mode

States the controller enters after POST when operating in Boot mode.

C300 Controller States in Application Mode

States the controller enters after transitioning to application mode.

C300 Faceplate Indicators and Displays

Description of LEDs and the four-character display on the C300 faceplate.

FTE Activity LEDs Explained

Indicates connectivity and communication activity for FTE ports.

C300 Faceplate Display Indications

Details faceplate display fields and their indications when operating.

Control Builder Block Icon Descriptions

Appearance of C300 Controller icons in Control Builder based on state and status.

Activate C300 Controller’s CEE

Steps to activate the CEEC300 block for control strategy execution.

Setting the CEE Inactive

Procedure to set the CEE to an inactive state.

Initiating C300 Controller Shutdown

Procedure to initiate a shutdown command, causing a reboot.

Initiating Synchronization Command

Manually initiating a synchronization command for a redundant controller pair.

Disable Synchronization Command

Manually disabling synchronization for a redundant controller pair.

Initiating Become Primary Command

Manually causing a secondary controller to transition to the primary role.

Initiating Switchover Command

Manually initiating a switchover command for a redundant controller pair.

Using Station Displays for Monitoring

Monitoring controller operation and status through Experion Station displays.

Viewing Operation and Status in Control Builder

Using the Monitoring tab in Control Builder to view controller status.

C300 Redundancy Operation

Redundancy Description and States

Goal of controller redundancy and its basic states.

Redundancy Configuration Restrictions

Restrictions for device configuration to provide redundancy.

Partner Controller Compatibility

Criteria for determining partner module compatibility for redundancy.

Synchronization States Explained

Controller's synchronization states and their meaning.

Redundancy Parameters Reference

Parameters related to redundancy configuration and status.

Conditions Resulting in Loss of Synchronization

Conditions that cause loss of synchronization between redundant controllers.

Switchover Process Overview

Process where a secondary controller assumes the primary role.

C300 Redundancy-Related Notifications

Listings of notifications for redundancy status and faults.

OPM Status and Notifications

OPM status and related notifications during firmware migration.

On-Process Migration of C300 Controller

Migrating controllers and hardware to new system firmware.

C300 Controller Troubleshooting

What to Do When Faults Occur

Guidance on gathering information when a fault occurs in the C300 Controller.

Initial Checks for Problem Isolation

Basic checks to help isolate and identify problems.

Checking Control Builder Error Codes

Information on interpreting Control Builder error messages and codes.

Checking Faceplate Display and LEDs

Correlating faceplate display and LED indications with fault conditions.

Using CTools for Diagnostic Data Capture

Using CTool utility to capture diagnostic data for error analysis.

Fixing Common Problems

Identifies common problems and their solutions.

Troubleshooting Loss of Power

Troubleshooting steps for loss of power to the controller.

POST Does Not Complete

Diagnosing faults detected during the controller's Power-On Self Test.

Controller Display Shows –bp– or –ts–

Troubleshooting steps for display messages indicating missing network or time services.

Controller Display Shows –SF– Alternating with OK/BKUP

Diagnosing soft failure conditions detected by controller background diagnostics.

Troubleshooting Red FTE LEDs

Troubleshooting steps when FTE LEDs indicate a problem.

Controller Does Not Synchronize with Backup

Diagnosing and resolving synchronization issues between redundant controllers.

Troubleshooting Fatal ECC Errors

Troubleshooting fatal ECC errors related to controller memory.

Troubleshooting Display Shows FAIL

Diagnosing and resolving controller failures indicated by a FAIL display.

Isolated (Lonely) Node Troubleshooting

Troubleshooting communication loss with partner and network for redundant pairs.

Duplicate Device Index Setting Resolution

Resolving issues caused by duplicate Device Index settings.

C300 Controller Soft Failures Identification

Identifying and correcting soft failure conditions indicated on the C300.

IOLINK Block Soft Failures Troubleshooting

Troubleshooting soft failures specific to the IOLINK interface.

Getting Further Assistance

Other Troubleshooting Sources

Lists other documents and sections for troubleshooting Experion subsystems.

Guidelines for Requesting Support

Information on how to contact Honeywell Support for problem resolution.

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