HP Integrity rx2800 - i2

Troubleshooting using the server power button.......................................................................57
Server does not power on...................................................................................................58
UEFI menu is not available..................................................................................................58
Operating system does not boot..........................................................................................59
Operating system boots with problems..................................................................................59
Intermittent server problems.................................................................................................59
SATA DVD+RW drive problems............................................................................................59
SAS disk drive problems.....................................................................................................59
Console problems..............................................................................................................59
Downloading and installing the latest version of the firmware...................................................60
Downloading the latest version of the firmware..................................................................60
Installing the latest version of the firmware on the server.....................................................60
4 Installing, booting and shutting down the operating system............................61
Operating systems supported on the server................................................................................61
Installing the operating system onto the server............................................................................61
Installing the OS from the DVD drive.....................................................................................61
Installing the OS using HP Ignite–UX....................................................................................61
Installing the OS using vMedia............................................................................................62
Configuring system boot options...............................................................................................62
Booting and shutting down HP-UX.............................................................................................63
Adding HP-UX to the boot options list...................................................................................63
HP-UX standard boot..........................................................................................................64
Booting HP-UX from the UEFI Boot Manager.....................................................................64
Booting HP-UX from the UEFI Shell...................................................................................64
Booting HP-UX in single-user mode.......................................................................................65
Booting HP-UX in LVM-maintenance mode.............................................................................65
Shutting down HP-UX..........................................................................................................65
Booting and shutting down Microsoft Windows..........................................................................65
Adding Microsoft Windows to the boot options list.................................................................65
Booting the Microsoft Windows operating system...................................................................66
Shutting down Microsoft Windows.......................................................................................67
Shutting down Windows from the command line...............................................................68
5 Troubleshooting........................................................................................69
Methodology.........................................................................................................................69
General troubleshooting methodology..................................................................................69
Recommended troubleshooting methodology ........................................................................70
Basic and advanced troubleshooting tables...........................................................................71
Troubleshooting tools..............................................................................................................75
LEDs ................................................................................................................................75
Front panel...................................................................................................................75
Health LED..............................................................................................................75
System Event Log LED................................................................................................76
Locator Switch/LED (UID)...........................................................................................77
SID LEDs......................................................................................................................77
FRU and CRU health LEDs..............................................................................................77
Diagnostics.......................................................................................................................77
Online diagnostics and exercisers........................................................................................77
Online support tool availability.......................................................................................78
Online support tools list.................................................................................................78
Offline support tools list......................................................................................................79
General diagnostic tools.....................................................................................................79
Contents 5