Before you Contact HP ...................................................................................................... 216
HP Contact Information ..................................................................................................... 216
Subscription Service ................................................................................................................ 216
Customer Self Repair ............................................................................................................... 217
HP Insight Remote Support software .......................................................................................... 217
Product Warranties ................................................................................................................. 217
Documentation Feedback ......................................................................................................... 218
A Troubleshooting ............................................................................. 219
VLS Common Issues ................................................................................................................ 219
Automigration/Replication Issues .............................................................................................. 225
Destination library status icon ............................................................................................ 226
Replacing a library ........................................................................................................... 226
Deduplication Issues ................................................................................................................ 227
B Specifications ................................................................................ 229
VLS Node .............................................................................................................................. 229
Ethernet Switch 2510–24 Specifications ..................................................................................... 229
Ethernet Switch 2810–24G Specifications .................................................................................. 230
Environmental Specifications .................................................................................................... 231
C Regulatory Compliance Notices ....................................................... 233
Regulatory Compliance Identification Numbers ........................................................................... 233
Federal Communications Commission Notice ............................................................................. 233
FCC rating label .............................................................................................................. 233
Class A equipment ..................................................................................................... 233
Class B equipment ..................................................................................................... 234
Declaration of Conformity for products marked with the FCC logo, United States only ............... 234
Modification .................................................................................................................... 234
Cables ............................................................................................................................ 234
Canadian Notice (Avis Canadien) ............................................................................................ 234
Class A Equipment ........................................................................................................... 234
Class B Equipment ............................................................................................................ 235
European Union Notice ........................................................................................................... 235
Japanese Notices ................................................................................................................... 235
Japanese VCCI-A Notice ................................................................................................... 235
Japanese VCCI-B Notice ................................................................................................... 235
Japanese Power Cord Statement ......................................................................................... 235
Korean Notices ...................................................................................................................... 236
Class A Equipment ........................................................................................................... 236
Class B Equipment ............................................................................................................ 236
Taiwanese Notices .................................................................................................................. 236
BSMI Class A Notice ........................................................................................................ 236
Taiwan Battery Recycle Statement ....................................................................................... 236
Laser Compliance Notices ....................................................................................................... 237
English Laser Notice ......................................................................................................... 237
Dutch Laser Notice ........................................................................................................... 237
French Laser Notice .......................................................................................................... 238
German Laser Notice ........................................................................................................ 238
Italian Laser Notice .......................................................................................................... 238
Japanese Laser Notice ...................................................................................................... 239
Spanish Laser Notice ........................................................................................................ 239
Recycling Notices ................................................................................................................... 239
HP StorageWorks 12000 Gateway Virtual Library System User Guide 9
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