IAI RCP2 Series - The Actuator Moves Only a Half Of, or Twice as Much As, the Specified Movement

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z The actuator moves only a half of, or twice as much as, the specified movement.
Cause: (1) The combination of controller and actuator is wrong.
The lead length of the ball screw varies depending on the actuator type, so a wrong
combination will cause the movement and speed to change.
(2) Factory setting error at IAI
Action: (1) If multiple actuators of different types must be used, confirm using the identification labels,
etc., that the correct actuator is connected to the controller.
(2) Please contact IAI.