019 (continued)
DID THE ADVANCED DIAGNOSTICS FIND AN ERROR?
Yes No
020
The problem was not detected by the diagnostics
Check that the cables and connectors are not
damaged.
If a SCSI device is not installed, start at Step 4.
If a SCSI device is installed, do the following:
1. Check that the total number of the attached
SCSI devices are less than five.
2. Check that the total length of the attached SCSI
cables is less than 3 m (118 in.).
3. Check that the SCSI terminator is correctly
installed.
If the problems still remain, run the SCSI test.
(See “SCSI Diagnostics (Dock I)” on
page 362.)
4. Reconnect all adapters, drives, and devices,
then test the system several times. A Loop
Test option is available for running all the tests.
(See “How to Run the Loop Test” on
page 360.)
After stopping the loop test, check that the error
log appears in the error list. (See “Error Log”
on page 362.)
If no errors were detected, go to “Undetermined
Problem” on page 357 and use the user
reported symptom.
If any errors are detected, go to “Numeric Error
Codes” on page 352.
021
Note the error code and go to “FRU Codes” on page 356
and replace the appropriate FRUs. If the problem remains
after all repair actions are taken, go to “Undetermined
Problem” on page 357.
Dock I (3545) 345
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