Step 1321-22
Look for and record any additional error information or software messages on the operator panel or the
console (serial TTY, Vterm, or HMC). Choose a running Linux partition (preferably the partition with the
problem).
Step 1321-23
Is Linux usable in any partition with Linux installed?
No Go to “Step 1321-30” on page 95.
Yes Go to “Step 1321-24”.
Attention: “Step 1321-24” through “Step 1321-36” on page 97 must be performed on a partition running
the Linux operating system.
Step 1321-24
1. If your system is functional, determine your level of Linux by logging in to the system as the root user
and entering the following command: ls -l /var/log/platform
If the /var/log/platform file exists, go to substep 3.
2. Examine the Linux system log by entering the following command:
cat /var/log/messages |grep RTAS |more
Linux run-time RTAS error messages are logged in the messages file under /var/log. The following is
an example of the Linux system RTAS error log messages.
Aug 27 18:13:41 rasler kernel: RTAS: -------- event-scan begin --------
Aug 27 18:13:41 rasler kernel: RTAS: Location Code: U0.1-P1-C1
Aug 27 18:13:41 rasler kernel: RTAS: WARNING: (FULLY RECOVERED) type: INTERN_DEV_FAIL
Aug 27 18:13:41 rasler kernel: RTAS: initiator: UNKNOWN target: UNKNOWN
Aug 27 18:13:41 rasler kernel: RTAS: Status: predictive new
Aug 27 18:13:41 rasler kernel: RTAS: Date/Time: 20020827 18134000
Aug 27 18:13:41 rasler kernel: RTAS: CPU Failure
Aug 27 18:13:41 rasler kernel: RTAS: CPU id: 0
Aug 27 18:13:41 rasler kernel: RTAS: Failing element: 0x0000
Aug 27 18:13:41 rasler kernel: RTAS: A reboot of the system may correct the problem
Aug 27 18:13:41 rasler kernel: RTAS: -------- event-scan end ----------
Go to “Step 1321-25” on page 93.
90 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide
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