Table 5. Service Processor Error Codes. (continued)
Error Code Description Action/
Possible Failing FRU
4064 0A04 Reboot message (run-time array gard failure) for
processor 2.
Array bit steering, which is a function in the
firmware, may be able to correct this problem
without replacing hardware.
If AIX is available on the system, go to MAP
0235 in the RS/6000 Eserver pSeries
Diagnostic Information for Multiple Bus Systems,
order number SA38-0509.
If Linux is the only operating system on the
system, schedule deferred maintenance with the
customer. When it is possible to reboot the
system, do the following:
1. Using the service processor’s system power
control menu, disable fast mode boot.
(Disabling fast mode automatically enables
slow mode.)
2. Boot the AIX diagnostic CD-ROM.
3. Run diagnostics in problem determination
mode. If no errors are recorded against any
of the processors (devices with a resource
name of procx), array bit steering was
successful and the problem has been
corrected.
If errors are reported against the hardware,
follow the actions for the error code or SRN.
4064 0B00 Problem with internal RIO interface (I/O slot 0,
I/O port 0)
CEC backplane, U0.1-P1
4064 0B01 Problem with internal RIO interface (I/O slot 0,
I/O port 1)
CEC backplane, U0.1-P1
4064 0B02 Problem with internal RIO interface (I/O slot 0,
I/O port 2)
1. Check for system firmware updates.
2. Check the cabling between the CEC and the
I/O subsystems.
3. CEC backplane, U0.1-P1
4. Call service support.
4064 0B03 Problem with internal RIO interface (I/O slot 0,
I/O port 3)
1. Check for system firmware updates.
2. Check the cabling between the CEC and the
I/O subsystems.
3. CEC backplane, U0.1-P1
4. Call service support.
4064 0B40 Problem with controller chip on CEC backplane
1. CEC backplane, U0.1-P1.
2. Call service support.
4064 0BF0 Problem with RIO interface (I/O slot 0, I/O port
3)
1. Check for system firmware updates.
2. Check the cabling between the CEC and the
I/O subsystems.
3. CEC backplane, U0.1-P1
4. Call service support.
252 Eserver pSeries 630 Model 6C4 and Model 6E4 Service Guide
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