Chapter 6. Removing and replacing components
Use this information to remove and replace the server components.
Replaceable components consist of consumable parts, structural parts, and field
replaceable units (FRUs):
v Consumables: Purchase and replacement of consumables (components, such as
batteries and printer cartridges, that have depleting life) is your responsibility. If
IBM acquires or installs a consumable component at your request, you will be
charged for the service.
v Structural parts: Purchase and replacement of structural parts (components, such
as chassis assembly, top cover, and bezel) is your responsibility. If IBM acquires
or installs a structural component at your request, you will be charged for the
service.
v Field replaceable unit (FRU): FRUs must be installed only by trained
technicians, unless they are classified as customer replaceable units (CRUs):
– Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your
responsibility. If IBM installs a Tier 1 CRU at your request, you will be
charged for the installation.
– Tier 2 customer replaceable unit: You may install a Tier 2 CRU yourself or
request IBM to install it, at no additional charge, under the type of warranty
service that is designated for your server.
See Chapter 5, “Parts listing,” on page 153 to determine whether a component is a
consumable, structural part, Tier 1 CRU, Tier 2 CRU or FRU.
For information about the terms of the warranty, see the Warranty Information
document that comes with the server. Reminder that for customers in the USA
with 9x5 Next Business Day warranty the customer is required to remove the unit
(two people) from the rack and IBM service personnel cannot assist the customer.
For more information about getting service and assistance, see Appendix D,
“Getting help and technical assistance,” on page 747.
Returning a device or component
If you are instructed to return a device or component, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
© Copyright IBM Corp. 2014 163
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