Table 6. IMM2 error messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained
technician.
4000001f-00000000 Please ensure that
the IMM is flashed
with the correct
firmware. The IMM is
unable to match its
firmware to the
server.
Error The server does
not support the
installed IMM
firmware version.
Update the IMM firmware to a version
that the server supports.
Important: Some cluster solutions
require specific code levels or
coordinated code updates. If the device
is part of a cluster solution, verify that
the latest level of code is supported for
the cluster solution before you update
the code.
40000020-00000000 IMM reset was
caused by restoring
default values.
Info The IMM has been
reset because a
user has restored
the configuration to
its default settings.
No action; information only.
40000021-00000000 IMM clock has been
set from NTP server
%1.
(%1 =
IBM_NTPService.
ElementName)
Info The IMM clock has
been set to the
date and time that
is provided by the
Network Time
Protocol server.
No action; information only.
40000022-00000000 SSL data in the IMM
configuration data is
invalid. Clearing
configuration data
region and disabling
SSL+H25.
Error There is a problem
with the certificate
that has been
imported into the
IMM. The imported
certificate must
contain a public
key that
corresponds to the
key pair that was
previously
generated through
the Generate a
New Key and
Certificate
Signing Request
link.
1. Make sure that the certificate that
you are importing is correct.
2. Try to import the certificate again.
Chapter 3. Diagnostics 99
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