Chapter 10 — Troubleshooting
114 EasyCoder PX4i Bar Code Label Printer User’s Guide (Fingerprint Version)
No Thermal Transfer Printout
Possible Cause Remedy Reference
Ink-coated side of ribbon
is not facing media
Reload ribbon “Loading Ribbon”
on page 52
Media Feed Not Working Properly
Possible Cause Remedy Reference
Changed media
characteristics
Press Print “Loading Media”
on page 23
Wrong label rest
parameter
Check/change “Setup
Parameters” on
page 62
Wrong Media Type
parameter
Check/change “Setup
Parameters” on
page 62
Wrong LSS position Check/change “Label Stop
Sensor” on
page 132
Dirty sensors Clean sensors “Cleaning the
Label Stop Sensor”
on page 121
Loose or missing adapter Replace and tighten set
screw
“Tear-Off
(Straight-
Through)” on
page 24
Faulty sensors Replace sensors
Call Service
Compressed Text Or Bar Code
Possible Cause Remedy Reference
Too high print speed for
large media roll
Reduce print speed “Setup
Parameters” on
page 62