Intermec EasyCoder PX4i User Manual

Chapter 10 — Troubleshooting
EasyCoder PX4i Bar Code Label Printer User’s Guide (Fingerprint Version) 111
Troubleshooting
Overall Weak Printout
Possible Cause Remedy Reference
Wrong media grade Change parameter “Setup Parameters” on
page 62,
Contrast value too
low
Change parameter “Setup Parameters” on
page 62
Printhead pressure
too low
Adjust pressure “Printhead Pressure” on
page 131
Worn printhead Replace printhead “Replacing the
Printhead” on page 123
Wrong printhead
voltage
Replace CPU board
 Call Service
Printout Weaker On One Side
Possible Cause Remedy Reference
Uneven printhead
pressure
Adjust arm alignment “Printhead Pressure”
on page 131
Weak Spots
Possible Cause Remedy Reference
Foreign particles on
media
Clean or replace “Loading Media” on
page 23, “Loading
Ribbon” on page 52
Media/ribbon don’t
match
Change to matching
media
“Media” on page 66
Poor media or
ribbon quality
Select a better brand
of media/ribbon
“Intermec Supplies” on
page 161
Worn printhead Replace printhead “Replacing the
Printhead” on page 123
Worn platen roller Replace rollers
 Call Service

Intermec EasyCoder PX4i Specifications

General

Print technology	Direct thermal
Maximum resolution	300 x 300 DPI
Display	LCD
Product color	Silver
Keyboard layout	Numeric
Standard interfaces	RS-232, USB 2.0
Internal memory	16 MB
Media thickness	2.4/10 mm
Maximum label width	120 mm
Maximum label length	2.7 m
Maximum roll diameter	213 mm
Supported network protocols	TCP/IP, LPR/LPD, FTP, BOOTP, DHCP, HTTP, SNMPv3, SMTP, SNMP-MIB II
Power requirements	90 - 265 VAC, 45 - 65Hz
Power consumption (standby)	20 W
Power consumption (printing)	125 W
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	40 - 104 °F
Operating relative humidity (H-H)	10 - 90 %

Weight and Dimensions

Depth	482 mm
Width	238 mm
Height	275 mm
Weight	12850 g