Juniper EX9214 - Contacting Customer Support and Returning the Chassis or Components

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CHAPTER

Contacng Customer Support and

Returning the Chassis or Components

Returning an EX9214 Chassis or Components | 316

Main Page

Table of Contents3
About this Guide11
Overview12
EX9214 System Overview13
EX9214 Switch Hardware Overview13
EX9214 Switch Configurations20
EX9214 Switch Hardware and CLI Terminology Mapping25
Chassis Physical Specifications of an EX9214 Switch31
Field-Replaceable Units in an EX9200 Switch36
EX9214 Chassis38
Understanding EX9214 Switch Component and Functionality Redundancy39
Craft Interface in an EX9200 Switch40
Host Subsystem Leds41
Fan Leds41
Power Supply (PEM) Leds41
Switch Fabric Leds and Control Buttons41
Line Card Leds and Control Buttons41
Alarm Leds and Alarm Cutoff Button45
Alarm Relay Contacts46
Midplane in an EX9200 Switch47
Cable Management Bracket in an EX9214 Switch50
EX9214 Cooling System51
EX9214 Power System54
AC Power Supply in an EX9214 Switch54
AC Power Cord Specifications for an EX9214 Switch57
AC Power Supply Specifications for EX9214 Switches59
AC Power Supply Leds in an EX9214 Switch60
DC Power Supply in an EX9214 Switch63
DC Power Supply Specifications for EX9214 Switches65
DC Power Supply Leds in an EX9214 Switch66
Power Requirements for EX9200 Switch Components68
EX9200 Host Subsystem70
Host Subsystem in an EX9200 Switch71
Routing Engine Module in an EX9200 Switch71
Routing Engine Module Leds in an EX9200 Switch76
Switch Fabric Module in an EX9200 Switch78
Switch Fabric Module Leds in an EX9200 Switch82
EX9200-SF3 Module in an EX9200 Switch82
EX9200 Line Cards91
Line Card Model and Version Compatibility in an EX9200 Switch92
EX9200-2C-8XS Line Card95
EX9200-4QS Line Card97
EX9200-6QS Line Card98
EX9200-MPC Line Card101
EX9200-12QS Line Card105
EX9200-15C Line Card107
EX9200-32XS Line Card111
EX9200-40T Line Card112
EX9200-40F Line Card114
EX9200-40F-M Line Card116
EX9200-40XS Line Card118
Line Card LED in an EX9200 Switch120
Network Port Leds on Line Cards in an EX9200 Switch120
Modular Interface Card LED in an EX9200 Switch122
Configuring Rate Selectability on an EX9200-12QS Line Card to Enable Different Port Speeds123
Configuring Rate Selectability at the PIC Level123
Configuring Rate Selectability at the Port Level125
Site Planning, Preparation, and Specifications128
Site Preparation Checklist for an EX9214 Switch129
EX9214 Site Guidelines and Requirements131
Environmental Requirements and Specifications for EX Series Switches131
General Site Guidelines138
Site Electrical Wiring Guidelines138
Clearance Requirements for Airflow and Hardware Maintenance for an EX9214 Switch139
Rack Requirements143
Cabinet Requirements144
Grounding Cable and Lug Specifications for EX9200 Switches145
EX9200 Network Cable and Transceiver Planning148
Pluggable Transceivers Supported on EX9200 Switches148
Overview of EX Series Switches: Fiber-Optic Cable Signal Loss, Attenuation, and Dispersion149
Calculate the Fiber-Optic Cable Power Budget for EX Series Devices151
Calculating the Fiber-Optic Cable Power Margin for EX Series Devices151
EX9200 Management Cable Specifications and Pinouts153
Management Cable Specifications153
Console Port Connector Pinout Information154
USB Port Specifications for an EX Series Switch155
RJ-45 Management Port Connector Pinout Information156
RJ-45 to DB-9 Serial Port Adapter Pinout Information157
Initial Installation and Configuration158
Unpacking and Mounting the EX9214 Switch159
Unpacking the EX9200 Switch159
Unpacking a Line Card Used in an EX9200 Switch160
Parts Inventory (Packing List) for an EX9214 Switch161
Register Products-Mandatory to Validate Slas164
Installing and Connecting an EX9214 Switch165
Installing a Mounting Shelf in a Rack or Cabinet for an EX9214 Switch166
Moving the Mounting Brackets for Center-Mounting an EX9200 Switch169
Mounting an EX9200 Switch on a Rack or Cabinet Using a Mechanical Lift171
Ensure that You Have the Following Parts and Tools Available172
Phillips (+) Screwdrivers, Number 1 and172
Connecting the EX9214 to Power175
Connect Earth Ground to an EX Series Switch175
Connecting AC Power to an EX9214 Switch185
Powering on an AC-Powered EX9200 Switch188
Connecting DC Power to an EX9214 Switch190
Powering on a DC-Powered EX9200 Switch195
Connecting the EX9200 to External Devices197
Connecting an EX9200 Switch to a Network for Out-Of-Band Management198
Connecting an EX9200 Switch to a Management Console or an Auxiliary Device199
Connecting the EX9200 Switch to an External Alarm-Reporting Device200
Connecting the EX9200 to the Network201
Install a Transceiver201
Connect a Fiber-Optic Cable204
Configuring Junos os on the EX9200205
EX9200 Switch Default Configuration205
Connecting and Configuring an EX9200 Switch (CLI Procedure)206
Maintaining Components212
Routine Maintenance Procedures for EX9200 Switches213
Maintaining the EX9200 Cooling System213
Removing a Fan Tray from an EX9200 Switch214
Installing a Fan Tray in an EX9200 Switch216
Maintaining the Fan Tray in EX9200 Switches220
Maintaining the Air Filter in EX9200 Switches222
Maintaining the EX9214 Power System223
Removing an AC Power Supply from an EX9214 Switch224
Installing an AC Power Supply in an EX9214 Switch227
Removing a DC Power Supply from an EX9214 Switch229
Installing a DC Power Supply in an EX9214 Switch232
Maintaining Power Supplies in EX9200 Switches234
Maintaining the EX9200 Host Subsystem235
Taking the Host Subsystem Offline in an EX9200 Switch236
Removing an RE Module from an EX9200 Switch237
Installing an RE Module in an EX9200 Switch238
Upgrading an EX9200-SF to an EX9200-SF2240
Preparing the EX9200 Switch for an EX9200-SF2 Upgrade241
Powering off the Switch241
Removing a Routing Engine from an EX9200-SF Module241
Replacing the EX9200-SF with the EX9200-SF2242
Installing a Routing Engine into an EX9200-SF2242
Powering on the Switch242
Completing the EX9200-SF2 Upgrade242
Upgrading to an EX9200-SF3244
Preparing the EX9200 Switch for an EX9200-SF3 Upgrade245
Powering off the Switch245
Removing a Routing Engine from an SF Module245
Replacing the EX9200-SF or EX9200-SF2 with the EX9200-SF3245
Installing a Routing Engine into an EX9200-SF3246
Powering on the Switch246
Completing the EX9200-SF3 Upgrade246
Removing an SF Module from an EX9200 Switch247
Installing an SF Module in an EX9200 Switch249
Maintaining the Host Subsystem in EX9200 Switches253
Maintaining the EX9200 Line Cards257
Handling and Storing Line Cards257
Holding a Line Card258
Storing a Line Card260
Maintaining Line Card Cables261
Unpacking a Line Card Used in an EX9200 Switch261
Removing a Line Card from an EX9200 Switch262
Installing a Line Card in an EX9200 Switch265
Removing a MIC from an EX9200-MPC Line Card267
Installing a MIC in an EX9200-MPC Line Card271
Maintain Transceivers276
Remove a Transceiver277
Install a Transceiver279
Maintaining Alarm Relay Wire282
Disconnecting the Alarm Relay Wires from the Craft Interface in an EX9200 Switch283
Connecting the Alarm Relay Wires to the Craft Interface in an EX9200 Switch283
Maintain Fiber-Optic Cables285
Connect a Fiber-Optic Cable285
Disconnect a Fiber-Optic Cable286
How to Handle Fiber-Optic Cables287
Removing an EX9214 from a Rack or Cabinet288
Powering off an EX9200 Switch288
Removing an EX9200 Switch from a Rack or Cabinet Using a Mechanical Lift289
Maintaining the EX9214 Cable Management Bracket290
Removing the Cable Management Bracket from an EX9214 Switch290
Installing the Cable Management Bracket in an EX9214 Switch292
Troubleshooting Hardware294
Troubleshooting EX9200 Components295
Troubleshooting the Cooling System in an EX9200 Switch295
Troubleshooting Power Supplies in an EX9200 Switch296
Troubleshooting Line Cards in EX9200 Switches298
Troubleshooting Traffic Drops on EX9200-6QS Line Cards301
Understand Alarm Types and Severity Levels on EX Series Switches302
Chassis Component Alarm Conditions on EX9200 Switches304
Monitor System Log Messages312
Troubleshoot Temperature Alarms in EX Series Switches319
Contacting Customer Support and Returning the Chassis or Components326
Returning an EX9214 Chassis or Components327
Returning an EX9200 Switch or Component for Repair or Replacement327
Locating the Serial Number on an EX9214 Switch or Component328
Listing the Switch and Components Details with the CLI328
Locating the Serial Number ID Label on an EX9214 Switch Chassis332
Locating Serial Number ID Labels on FRU Components332
Contact Customer Support to Obtain a Return Material Authorization337
Packing an EX9200 Switch or Component338
Packing an EX9200 Switch338
Packing EX9200 Switch Components for Shipping339
Safety and Compliance Information341
General Safety Guidelines and Warnings343
Definitions of Safety Warning Levels344
Qualified Personnel Warning346
Warning Statement for Norway and Sweden346
Fire Safety Requirements347
Installation Instructions Warning348
Chassis and Component Lifting Guidelines349
Restricted Access Warning349
Ramp Warning351
Rack-Mounting and Cabinet-Mounting Warnings351
Grounded Equipment Warning355
Radiation from Open Port Apertures Warning356
Laser and LED Safety Guidelines and Warnings357
Maintenance and Operational Safety Guidelines and Warnings360
General Electrical Safety Guidelines and Warnings366
Action to Take after an Electrical Accident367
Prevention of Electrostatic Discharge Damage368
AC Power Electrical Safety Guidelines369
AC Power Disconnection Warning370
DC Power Electrical Safety Guidelines371
DC Power Disconnection Warning372
DC Power Grounding Requirements and Warning374
DC Power Wiring Sequence Warning374
DC Power Wiring Terminations Warning376
Multiple Power Supplies Disconnection Warning377
TN Power Warning378
Agency Approvals for EX Series Switches379
Battery Compliance Statement for Environmental Requirements for EX Series Switches380
Compliance Statements for EMC Requirements for EX Series Switches381
Compliance Statements for Acoustic Noise for EX Series Switches385

Juniper EX9214 - Contacting Customer Support and Returning the Chassis or Components

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