KCP Heavy Industries Warranty
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a) The failure caused by not following the guidelines and maintenance period specified in the manual
b) Change of the consumable parts used for operation (except for the defect in manufacturing)
▶filters, hydraulic oil, lubricating oil, concrete pipe, concrete cylinder, ram, actuating oil seal and direct
and indirect concrete contactor of hopper
c) Sensory failures without any qualitative or functional problems
▶ Slight noise, vibration, smell, problems in appearance and just feeling strange, etc.
d) Situations not because of equipment failure like careless use, fire, theft, immoderate operate, delay
repair, natural disaster and traffic accident, etc.
e) Breakdown due to getting service by one who didn’t get basic training at our company and not using
genuine parts
f) Breakdown due to the modification and remodeling to affect the performance and safety
▶ For problems caused by the additional equipment and its components installed at customer's will
when the product is released, we shall assume no responsibility.
g) Breakdown due to not repairing the equipment at our service center
(637-813) 336, Gwangjeong-ro, Haman-myeon,
Haman-gun, Gyeongsangnam-do, Korea
TEL: 055-580-9000
FAX: 055-584-6848
(445-943) 553, Toseong-ro, Yanggam-myeon,
Hwaseong-si, Gyeonggi-do, Korea
TEL: 031-8059-7739
FAX: 031-8059-7709
h) Breakdown due to not filling or changing oil timely and breakdown due to using other oil which is not
recommended by our company.
d. Warranty repair procedure
If you need to repair the equipment within the warranty period, contact the person in charge of warranty
service at our service center.
e. Manufacture’s authority
We have the authority to change specification of equipment and we do not have any responsibility to apply
the change of design.
f. Application of warranty
If there is an exegetical difference about this warranty, our company’s view will prevail.
KCP Heavy Industries Co., Ltd. is always trying to research and develop for excellent performance and quality improvement
and will take care of your equipment sincerely.
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