Keysight 16860 Series Portable Logic Analyzer Service Guide 129
Removing, Replacing, or Returning 16860 Series Logic Analyzer Assemblies 6
Returning the 16860 Series Logic Analyzer or its Assemblies
Before shipping the 16860 series logic analyzer or its assemblies to Keysight Technologies, contact
your nearest Keysight Technologies Sales Office for additional details. Information on contacting
Keysight can be found at www.keysight.com/find/contactus.
1 Write the following information on a tag and attach it to the logic analyzer/cable.
• Name and address of owner.
• Model number.
• Serial number.
• Description of service required or failure indications.
2 Remove accessories from the instrument.
Only return accessories to Keysight Technologies if they are associated with the failure
symptoms.
3 Package the instrument/cable.
You can use either the original shipping containers, or order materials from an Keysight
Technologies sales office.
4 Seal the shipping container securely, and mark it FRAGILE.
For protection against electrostatic discharge (ESD), package the module
in ESD-safe material.
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