5 Troubleshooting
96 Keysight 16860 Series Portable Logic Analyzers Service Guide
Contacting Keysight Service/Support
To locate a sales or service office near you, go to: http://www.keysight.com/find/contactus
There are situations when you are not able to run the recovery process, (for instance,
when the hard disk drive of your system fails) or when running the recovery process does
not recover your system software. In such situations, you can send your Logic Analysis
system for hard disk repair/replacement to Keysight. Alternatively, you can contact your
nearest Keysight sales/service office. To locate a sales or service office, go to
www.keysight.com/find/contactus.