Keysight 16860 Series Portable Logic Analyzers
Service Guide
5 Troubleshooting
To use the system troubleshooting flowcharts / 82
To use the logic acquisition troubleshooting flowcharts / 87
To troubleshoot system power problems / 89
To run the self-tests / 90
To restore the system software / 93
To test the logic acquisition cables / 97
This chapter provides instructions for troubleshooting a 16860 logic analyzer that is not operating
correctly.
The troubleshooting consists of flowcharts, self-test instructions, a cable test, and how to restore
system software.
If you suspect a problem, start at the top of the first flowchart. During the troubleshooting
instructions, the flowcharts will direct you to perform the self-tests or the cable test.
The service strategy for the 16860 logic analyzer is the replacement of defective assemblies. You can
send this logic analyzer to Keysight Technologies for all service work, including troubleshooting.
Contact your nearest Keysight Technologies Sales Office for more details.
Keysight requires that the 16860 logic analyzer unit be repaired only at qualified repair facilities such
as the Keysight Repair Centers.
Electrostatic discharge can damage electronic components. Use grounded wrist
straps and mats when you perform any troubleshooting procedures to this
instrument.
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