Kinova Link 6 - Why Do some of the Tiles of an Imported Program Show a Question Mark; Issues Related to Kortex Web App; Why Is the Robot Not Going to the Programmed Position

EN UG-020 Link 6 user guide r1.0 274
Note: This condition only happens when the user is an operator and is not an admin user.
Cause
The user is an operator and the admin user has not validated the program.
Remedy
The admin user must validate the program. After it is validated, the program appears in the list of
programs for all users, including operators.
Why do some of the tiles of an imported program show a question mark?
Condition
A program is imported. One or more tiles on the Program page displays a question mark.
Cause
The imported program contains tiles from plugins that currently are not installed or activated on
the controller.
Procedure
1. Remove the program from KortexWebApp.
2. Install the missing plugins.
3. Activate the plugins.
4. Re-import the program.
Issues related to KortexWebApp
Examples of issues related to KortexWebApp include such things as software and configuring
problems.
Why is the robot not going to the programmed position?
Condition
The robot is programmed to go to specific locations. The robot is not moving to the expected
locations.
Cause of the trigger #1
The tool is not configured correctly.
Remedy for trigger #1
Procedure
1. Tap Systems > Tools to access the Tools page.
2. Make sure the tool is added in the correct stacking position.
3. Make sure all configurable parameters of the tool have the correct values.
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