Preventive maintenance
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Clean the badge reader
To clean the badge reader:
1. Fold a paper towel over an inactive badge.
2. Spray the towel gently with a glass cleaner.
3. Swipe the badge several times in the badge reader.
Replace the backup battery
The lithium battery is a 12 VDC battery that powers the unit at full capacity for up
to two hours if the power is lost. If an optional device is connected to the
touchscreen data collection device (for example, an external badge reader), the
amount of time that the backup battery can provide power may be less than two
hours.
Replace the lithium battery when it is 5 years old or if the date and time do not
reset to the current date and time after a power failure. See the instructions that are
included in the backup battery installation guide to remove and replace the battery.
Return the unit for replacement or repair
If you have performed the required preventive maintenance and troubleshooting
tasks but the InTouch or any of the optional components are still not operating
correctly, and you and your Kronos Representative have determined that you need
to return the unit and certain options, follow the instructions in the Guide to
Returning the InTouch.
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