2MY/2MZ
1-4-51
1-4-5  Mechanical problems
If the part causing the problem was not supplied, use the unit including the part for replacement.
Problem Causes/check procedures Corrective measures
(1)
No primary paper 
feed.
Check if the surfaces of the following roll-
ers are dirty with paper dusts.
Pickup roller
Paper feed roller
MP paper feed roller
Clean with isopropyl alcohol.
Check if any of the following rollers is 
deformed.
Pickup roller
Paper feed roller
MP paper feed roller
Check visually and replace any 
deformed (see page 1-5-10, 1-5-11).
Defective paper feed clutch installation. Check visually and remedy if necessary.
(2)
No secondary paper 
feed.
Check if the surfaces of the following roll-
ers are dirty with paper powder.
Right registration roller
Left registration roller
Clean with isopropyl alcohol.
Defective registration clutch installation. Check visually and remedy if necessary.
(3)
Skewed paper feed.
Paper width guide in the cassette are 
installed incorrectly.
Check the paper width guide visually 
and remedy or replace if necessary.
(4)
Multiple sheets of 
paper are fed.
Check if the paper is excessively curled. Change the paper.
Paper is loaded incorrectly. Load the paper correctly.
Check if the retard roller is worn. Replace the retard roller if it is worn 
(see page 1-5-10).
(5)
Paper jams.
Check if the paper is excessively curled. Change the paper.
Check if the contact between the right 
and left registration rollers is correct.
Check visually and remedy if necessary.
Check if the heat roller or press roller is 
extremely dirty or deformed.
Check visually and replace the fuser 
unit (see page 1-5-18).
(6)
Toner drops on the 
paper conveying path.
Check if the drum unit or developer unit 
is extremely dirty.
Clean the drum unit or developer unit.