Lenovo System x3500 M5 Type 5464

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1.ChecktheLenovosupportsiteforanapplicableservicebulletinorﬁrmwareupdatethat

appliestothiserror.

2.(Trainedservicetechnicianonly)IftherearemultipleProcessor’s,swapProcessor’stomove

affectedProcessortoanotherProcessorsocketandretry.Ifproblemfollowstheaffected

Processor,orthisisasingleProcessorsystem,replacetheProcessor.

3.(TrainedServicetechnicianonly)InspectProcessorsocketoneachProcessorremovaland

replacesystemboardﬁrstifdamagedormis-alignedpinsarefound.Replacethesystemboard.

•S.2011001AnUncorrectedPCIeErrorhasOccurredatBus[arg1]Device[arg2]Function[arg3].

TheVendorIDforthedeviceis[arg4]andtheDeviceIDis[arg5].PCISERRDetected

Explanation:

Severity

Error

UserResponse

Completethefollowingsteps:

1.CheckLenovosupportsiteforanapplicabledevicedriver,ﬁrmwareupdate,versionofservice

informationforthisproductorotherinformationthatappliestothiserror.Loadnewdevicedriver

andanyrequiredﬁrmwareupdates.

2.Ifthisnodeand/oranyattachedcableswererecentlyinstalled,moved,servicedorupgraded,a.

ReseatAdapterandanyattachedcables.b.ReloadDeviceDriverc.Ifdeviceisnotrecognized,

reconﬁguringslottoGen1orGen2mayberequired.Gen1/Gen2settingscanbeconﬁgured

viaF1Setup->SystemSettings->DevicesandI/OPorts->PCIeGen1/Gen2/Gen3Speed

Selection,ortheToolsCenterSuiteCLIUtility.

3.Ifproblempersists,thenremoveAdapterCard.Ifsystemrebootssuccessfullywithoutthe

adapter,replacethatcard.

4.(TrainedServicetechnicianonly)Replacethesystemboard.

5.(TrainedServicetechnicianonly)Replacetheprocessor.

•S.2018001AnUncorrectedPCIeErrorhasOccurredatBus[arg1]Device[arg2]Function[arg3].

TheVendorIDforthedeviceis[arg4]andtheDeviceIDis[arg5].PCIeUncorrectedErrorDetected