Lenovo System x3500 M5 Type 5464 - General Problems; GPU;VGA Adapter Problems

Table16.CD/DVDdrive'ssymptomsandactions(continued)
SymptomAction
4.ReseattheDVDdrive.
5.ReplacetheDVDdrive.
TheDVDdrivetrayisnot
working.
1.Makesurethattheserveristurnedon.
2.Inserttheendofastraightenedpaperclipintothemanualtray-releaseopening.
3.ReseattheDVDdrive.
4.ReplacetheDVDdrive.
Generalproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
•GototheIBMsupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
Table17.Generalsymptomsandactions
SymptomAction
Acoverlatchisbroken,an
LEDisnotworking,orasimilar
problemhasoccurred.
IfthepartisaCRU,replaceit.Ifthepartisamicroprocessororthesystemboard,
thepartmustbereplacedbyatrainedtechnician.
Theserverishungwhilethe
screenison.Cannotstartthe
SetuputilitybypressingF1.
1.See“Nx-bootfailure”onpage162formoreinformation.
2.See“Recoveringtheserverfirmware(UEFIupdatefailure)”onpage160for
moreinformation.
GPU/VGAadapterproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
•GototheIBMsupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
Table18.GPU/VGAadaptersymptomsandactions
SymptomAction
SeeingtheYellowBandorthe
SLOTERRLEDislitupinthe
slotduringtheinstallationof2x
nVIDAK20c.
1.EnablePCI64bitresource.
2.ChangetheoptionROMexecutionorder(slot5➙slot7➙slot2)ifyou
operateinLegacymodeonlyOS.
Thesystemhangedorseeing
YellowBandinslot7or
novideooutputduringthe
installationofnVIDAQseries
orKseries.
DisablePCI64bitresource(exceptfornVIDAK20c).
146Systemx3500M5InstallationandServiceGuide