Lenovo System x3500 M5 Type 5464 - Software Service and Support; Hardware Service and Support; Taiwan Product Service

Tocreateapersonalizedsupportwebpage,gotohttp://www.ibm.com/support/mynotifications.Fromthis
personalizedpage,youcansubscribetoweeklyemailnotificationsaboutnewtechnicaldocuments,search
forinformationanddownloads,andaccessvariousadministrativeservices.
Softwareserviceandsupport
ThroughIBMSupportLine,youcangettelephoneassistance,forafee,withusage,configuration,and
softwareproblemswithyourLenovoproducts.
FormoreinformationaboutSupportLineandotherIBMservices,seehttp://www.ibm.com/services
orseehttp://www.ibm.com/planetwideforsupporttelephonenumbers.IntheU.S.andCanada,call
1-800-IBM-SERV(1-800-426-7378).
Hardwareserviceandsupport
IBMisLenovo'spreferredserviceproviderfortheSystemx,FlexSystemandNeXtScaleSystemproducts.
YoucanreceivehardwareservicethroughyourLenovoresellerorfromIBM.Tolocatearesellerauthorized
byLenovotoprovidewarrantyservice,gotohttp://www.ibm.com/partnerworldandclickBusinessPartner
Locator.ForIBMsupporttelephonenumbers,seehttp://www.ibm.com/planetwide.IntheU.S.and
Canada,call1-800-IBM-SERV(1-800-426-7378).
IntheU.S.andCanada,hardwareserviceandsupportisavailable24hoursaday,7daysaweek.Inthe
U.K.,theseservicesareavailableMondaythroughFriday,from9a.m.to6p.m.
Taiwanproductservice
UsethisinformationtocontactproductserviceforTaiwan.
AppendixD.Gettinghelpandtechnicalassistance1201