Lenovo System x3500 M5 Type 5464 - Microprocessor Problems; Monitor Problems

Table23.Memoryproblemsandactions(continued)
SymptomAction
6.(Trainedtechnicianonly)InstallthefailingDIMMintoaDIMMconnector
formicroprocessor2(ifinstalled)toverifythattheproblemisnotthe
microprocessorortheDIMMconnector.
7.(Trainedtechnicianonly)Replacethesystemboard.
Microprocessorproblems
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
•GototheIBMsupportwebsiteathttp://www.lenovo.com/supporttocheckfortechnicalinformation,
hints,tips,andnewdevicedriversortosubmitarequestforinformation.
Table24.Microprocessor'ssymptomsandactions
SymptomAction
Theservergoesdirectlytothe
POSTEventViewerwhenitis
turnedon.
1.CorrectanyerrorsthatareindicatedbythelightpathdiagnosticsLEDs(see
“Lightpathdiagnostics”onpage131
).
2.Makesurethattheserversupportsallthemicroprocessorsandthatthe
microprocessorsmatchinspeedandcachesize.Toviewthemicroprocessor
information,runtheSetuputilityandselectSystemInformation➙System
Summary➙ProcessorDetails.
3.(Trainedtechnicianonly)Reseatmicroprocessor1
4.(Trainedtechnicianonly)Ifthereisnoindicationofwhichmicroprocessorhas
failed,isolatetheerrorbytestingwithonemicroprocessoratatime.
5.Replacethefollowingcomponentsoneatatime,intheordershown,restarting
theservereachtime:
a.(Trainedtechnicianonly)Microprocessor2
b.(Trainedtechnicianonly)Systemboard
6.(Trainedtechnicianonly)IfmultipleerrorcodesorlightpathdiagnosticsLEDs
indicateamicroprocessorerror,reversethelocationsoftwomicroprocessors
todeterminewhethertheerrorisassociatedwithamicroprocessororwitha
microprocessorsocket.
•Iftheerrorisassociatedwithamicroprocessor,replacethemicroprocessor.
•Iftheerrorisassociatedwithamicroprocessorsocket,replacethesystem
board.
Monitorproblems
Somemonitorshavetheirownself-tests.Ifyoususpectaproblemwithyourmonitor,seethedocumentation
thatcomeswiththemonitorforinstructionsfortestingandadjustingthemonitor.Ifyoucannotdiagnose
theproblem,callforservice.
•FollowthesuggestedactionsintheorderinwhichtheyarelistedintheActioncolumnuntiltheproblemis
solved.
•Ifanactionstepisprecededby'(Trainedtechnicianonly)',thatstepmustbeperformedonlybyaTrained
technician.
150Systemx3500M5InstallationandServiceGuide