Lenovo System x3500 M5 Type 5464 - Recovering the Server Firmware (UEFI Update Failure); In-Band Manual Recovery Method

SeeAppendixD“Gettinghelpandtechnicalassistance”onpage1199forinformationaboutcallingLenovo
forservice.
Recoveringtheserverfirmware(UEFIupdatefailure)
Usethisinformationtorecovertheserverfirmware.
Important:Someclustersolutionsrequirespecificcodelevelsorcoordinatedcodeupdates.Ifthedevice
ispartofaclustersolution,verifythatthelatestlevelofcodeissupportedfortheclustersolutionbefore
youupdatethecode.
Iftheserverfirmwarehasbecomecorrupted,suchasfromapowerfailureduringanupdate,youcan
recovertheserverfirmwareinthefollowingway:
•In-bandmethod:Recoverserverfirmware,usingeitherthebootblockjumper(AutomatedBoot
Recovery)andaserverFirmwareUpdatePackageServicePack.
•Out-of-bandmethod:UsetheIMM2.1webinterfacetoupdatethefirmware,usingthelatestserver
firmwareupdatepackage.
Notes:Youcanobtainaserverupdatepackagefromoneofthefollowingsources:
•DownloadtheserverfirmwareupdatefromtheWorldWideWeb.
•ContactyourLenovoservicerepresentative.
TodownloadtheserverfirmwareupdatepackagefromtheWorldWideWeb,goto
http://www.lenovo.com/support.
Theflashmemoryoftheserverconsistsofaprimarybankandabackupbank.Youmustmaintainabootable
UEFIfirmwareimageinthebackupbank.Iftheserverfirmwareintheprimarybankbecomescorrupted,you
caneithermanuallybootthebackupbankwiththeUEFIbootbackupjumper(JP2),orinthecaseofimage
corruption,thiswilloccurautomaticallywiththeAutomatedBootRecoveryfunction.
In-bandmanualrecoverymethod
Thissectiondetailsthein-bandmanualrecoverymethod.
Torecovertheserverfirmwareandrestoretheserveroperationtotheprimarybank,completethefollowing
steps:
Step1.Readthesafetyinformationthatbeginson“Safety”onpagevand“Installationguidelines”
onpage29
.
Step2.Turnofftheserver,anddisconnectallpowercordsandexternalcables.
Step3.Unlockandremovetheleft-sidecover(see“Removingtheleft-sidecover”onpage49).
Step4.LocateSW4onthesystemboard.
Step5.ChangethepositionoftheUEFIbootbackupswitch(changeswitch1oftheSW4totheon
position)toenabletheUEFIrecoverymode.
Step6.Reinstalltheservercover;then,reconnectallpowercords.
Step7.Restarttheserver.Thesystembeginsthepower-onself-test(POST).
Step8.Boottheservertoanoperatingsystemthatissupportedbythefirmwareupdatepackagethat
youdownloaded.
Step9.Performthefirmwareupdatebyfollowingtheinstructionsthatareinthefirmwareupdatepackage
readmefile.
160Systemx3500M5InstallationandServiceGuide