Lenovo System x3500 M5 Type 5464 - Page 1046

serviceinformationforthisproduct/Installguideforpopulationrequirementsforsparing/paring
modes).IfproblemfollowsamovedDIMMtoadifferentmemorychannel,replacethatDIMM.
5.(Trainedservicetechnicianonly)RemoveaffectedProcessorandinspectProcessorsocketpins
fordamagedormis-alignedpins.Ifdamageisfound,orthisisanupgradeProcessor,replacethe
systemboard.IftherearemultipleProcessor’s,swapProcessor’stomoveaffectedProcessorto
anotherProcessorsocketandretry.IfproblemfollowstheaffectedProcessor(orthereisonly
oneProcessor),replacetheaffectedProcessor.
6.(Trainedtechnicianonly)IfproblemstayswiththeoriginalDIMMconnector,re-inspectDIMM
connectorforforeignmaterialandremove,iffound.Ifconnectorisdamaged,replacesystem
board
•S.51006Amemorymismatchhasbeendetected.Pleaseverifythatthememoryconfigurationis
valid.OneorMoreMismatchedDIMMsDetected
Explanation:
Severity
Error
UserResponse
Completethefollowingsteps:
1.Couldfollowanuncorrectablememoryerrororfailedmemorytest.Checkthelogandservice
thateventfirst.DIMMsdisabledbyothererrorsoractionscouldcausethisevent.
2.VerifythattheDIMMsareinstalledinthecorrectpopulationsequence.
3.Disablememorymirroringandsparing.Ifthisactioneliminatesthemismatch,checktheLenovo
Supportsiteforinformationrelatedtothisproblem.
4.UpdateUEFIfirmware.
5.ReplacetheDIMM.
6.Replacetheprocessor.
•S.51009Nosystemmemoryhasbeendetected.NoMemoryDetected
Explanation:
Severity
Error
UserResponse
Completethefollowingsteps:
1.Ifanymemoryerrorsareloggedotherthanthisone,takeactionsindicatedforthosecodesfirst.
2.Ifnoothermemorydiagnosticcodesappearinthelogs,verifythatallDIMMconnectorsare
enabledusingtheSetuputilityortheToolsCenterSuiteCLI.
3.Iftheproblemremains,shutdownandremovenodefromchassisandphysicallyverifythatone
ormoreDIMMsareinstalledandthatallDIMMsareinstalledinthecorrectpopulationsequence.
4.IfDIMMsarepresentandproperlyinstalled,checkforanylitDIMM-connectorLEDs,andif
found,reseatthoseDIMMs.
5.Reinstallnodeinchassis,poweronnode,thenchecklogsformemorydiagnosticcodes.
6.(Trainedtechnicianonly)Iftheproblemremains,replacetheprocessor.
7.(Trainedtechnicianonly)Iftheproblemremains,replacethesystemboard.
1030Systemx3500M5InstallationandServiceGuide