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Lenovo System x3500 M5 Type 5464 - Page 1187

Lenovo System x3500 M5 Type 5464
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NvidiaGPUQueryTestFailed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automaticallynotifysupport
No
UserResponse
Completethefollowingsteps:
1.VerifythattheGPUisseatedinthePCIeslotcorrectlybyreseatingtheGPU.Thenpowercycle
thesystem.
2.VerifythatthepowerconnectorstotheGPUareconnectedfirmly.Thenpowercyclethesystem.
3.Runnvidia-smi-qInsomecasesthiswillreportapoorlyconnectedpowercable.
4.Rerunthediagnostics,usingthesameGPU,onsystemthatisknowntobeworking.Avarietyof
systemissuescancausediagnosticfailure.
5.Iftheproblemremains,contactyourIBMtechnical-supportrepresentative.
Relatedlinks
–LenovoSupportwebsite
–LatestlevelofDSA
–LatestlevelofBMC/IMM
•409-905-000:Nvidia::DiagnosticServiceProvider::MatrixTestFailed
NvidiaGPUMatrixTestFailed.
Recoverable
No
Severity
Error
Serviceable
Yes
Automaticallynotifysupport
No
UserResponse
Completethefollowingsteps:
1.VerifythattheGPUisseatedinthePCIeslotcorrectlybyreseatingtheGPU.Thenpowercycle
thesystem.
2.VerifythatthepowerconnectorstotheGPUareconnectedfirmly.Thenpowercyclethesystem.
3.Runnvidia-smi-qInsomecasesthiswillreportapoorlyconnectedpowercable.
4.Rerunthediagnostics,usingthesameGPU,onsystemthatisknowntobeworking.Avarietyof
systemissuescancausediagnosticfailure.
5.Iftheproblemremains,contactyourIBMtechnical-supportrepresentative.
AppendixC.DSAdiagnostictestresults1171

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