Lenovo System x3500 M5 Type 5464 - Page 4

EnablingFeaturesonDemandRAID
software...............116
ConfiguringRAIDarrays.........116
UpdatingSystemsDirector........117
LenovoToolsCenterSuiteCLIprogram...118
UsingLenovoXClarityAdministrator....118
UpdatingtheUniversalUniqueIdentifier
(UUID)................119
UpdatingtheDMI/SMBIOSdata......121
Chapter4.Troubleshooting.....125
Starthere.................125
Diagnosingaproblem..........125
Undocumentedproblems........127
Servicebulletins..............127
Checkoutprocedure............128
Aboutthecheckoutprocedure......128
Performingthecheckoutprocedure....128
Diagnostictools..............129
Lightpathdiagnostics..........131
Power-supplyLEDs...........137
SystempulseLEDs...........138
Eventlogs...............139
POST................141
DynamicSystemAnalysis........142
Automatedservicerequest(callhome).....144
ElectronicServiceAgent.........144
Errormessages..............144
Troubleshootingbysymptom.........145
CD/DVDdriveproblems.........145
Generalproblems............146
GPU/VGAadapterproblems.......146
Harddiskdriveproblems.........147
Hypervisorproblems..........147
Intermittentproblems..........147
Keyboard,mouse,orUSB-device
problems...............148
Memoryproblems...........148
Microprocessorproblems........150
Monitorproblems............150
Networkconnectionproblems.......152
Optional-deviceproblems........152
Powerproblems............153
Serialportproblems...........154
ServerGuideproblems..........155
Softwareproblems...........156
UniversalSerialBus(USB)portproblems..156
Solvingpowerproblems...........157
SolvingEthernetcontrollerproblems......157
Solvingundeterminedproblems........158
Problemdeterminationtips..........159
Recoveringtheserverfirmware(UEFIupdate
failure)..................160
In-bandmanualrecoverymethod.....160
In-bandautomatedbootrecoverymethod..161
Out-of-bandmethod..........161
Automatedbootrecovery(ABR)........161
Nx-bootfailure...............162
Chapter5.Partslisting,Lenovo
Systemx3500M5Type5464....163
Replaceableservercomponents........163
Structuralparts.............174
Powercords...............176
Chapter6.Removingandreplacing
components.............179
Returningadeviceorcomponent.......179
Openingthebezeldoor...........179
Closingthebezeldoor...........181
Removingandreplacingservercomponents...182
Removingandreplacingstructuralparts...182
RemovingandreplacingTier1CRUs....192
RemovingandreplacingTier2CRUs....265
AppendixA.IntegratedManagement
ModuleII(IMM2)errormessages.295
IMMEventsthatautomaticallynotifySupport..296
ListofIMMevents.............304
AppendixB.UEFI(POST)error
codes................1017
ListofUEFIevents............1017
AppendixC.DSAdiagnostictest
results................1041
DSABroadcomnetworktestresults.....1041
TestresultsfortheDSABroadcomnetwork
test................1041
DSABrocadetestresults.........1051
TestresultsfortheDSABrocadetest...1051
DSAcheckpointpaneltestresults......1060
TestresultsfortheDSAcheckpointpanel
test................1060
DSACPUstresstestresults........1062
TestresultsfortheDSACPUstresstest..1062
DSAEmulexadaptertestresults.......1065
TestresultsfortheDSAEmulexadapter
test................1065
DSAEXAportpingtestresults.......1069
TestresultsfortheDSAEXAportping
test................1069
DSAharddrivetestresults.........1072
iiSystemx3500M5InstallationandServiceGuide