3 Insert the tray.
4 From the printer control panel, select Next > > Clear the jam, press OK > .
241 paper jam messages
Error code Description Action
241.01 Paper over tray 1 pass through sensor on warmup. Go to
“Tray 1 jam service check” on page 64.
241.02 Sensor (input) early arriving jam. Go to
“Tray 1 jam service check” on page 64.
241.03 Tray 1 pass through sensor never became covered
when feeding a sheet from an option below.
Go to
“Tray 1 jam service check” on page 64.
241.05 Option tray 1 pass through sensor never became
uncovered when feeding a sheet from an option
below.
Go to
“Tray 1 jam service check” on page 64.
241.06 Failed to pick from tray 1. Exhausted all pick retries.
Paper present sensing indicated media is in the tray.
Go to
“Tray 1 jam service check” on page 64.
241.14 The media is late reaching the sensor (input) within
the specified time from tray 1.
Go to
“Tray 1 jam service check” on page 64.
241.15 Media tray 1, tray pulled jam. Go to
“Tray 1 jam service check” on page 64.
241.16 The engine timed out waiting for the tray 1 to report
'ready' before the 1st pick attempt.
Go to
“Tray 1 jam service check” on page 64.
241.17 Page was not properly picked from tray 1. Have not
exhausted all pick retry attempts as there are sheets
committed to the paper path from below.
Go to
“Tray 1 jam service check” on page 64.
241.20 Took too long to ramp up media feeder motor in tray
1.
Go to
“Tray 1 jam service check” on page 64.
241.21 Media feeder motor stall in tray 1. Go to
“Tray 1 jam service check” on page 64.
241.22 Media feeder motor pick motor underspeed in tray 1. Go to
“Tray 1 jam service check” on page 64.
241.24 Media feeder motor stalled on the last pick attempt
in tray 1.
Go to
“Tray 1 jam service check” on page 64.
241.29 Tray 1 lift plate failed to make the index sensor while
elevating.
Go to
“Tray 1 jam service check” on page 64.
4514-6xx
Diagnostic information
63