Lexmark MS510 - Page 64

Error code Description Action
241.32 Media tray not ready. Go to
“Tray 1 jam service check” on page 64.
241.33 The media tray was pulled during the media pick
process.
Go to
“Tray 1 jam service check” on page 64.
241.41 Media feeder motor stall in tray 1. Go to
“Tray 1 jam service check” on page 64.
241.42 Media feeder motor pick motor under‑speed in tray
1.
Go to
“Tray 1 jam service check” on page 64.
241.43 Media feeder motor stalled on the last pick attempt
in tray 1.
Go to
“Tray 1 jam service check” on page 64.
241.44 Motor 2 (Separator/Passthrough) motor stalled. Go to
“Tray 1 jam service check” on page 64.
241.45 Motor 2 (Separator/Passthrough) motor PWM
overflow error (underspeed). Motor underspeed
(max PWM and motor underspeed, typical accordion
jam).
Go to
“Tray 1 jam service check” on page 64.
241.46 Motor 2 (Separator/Passthrough) motor ramp (end
ramp - did not reach speed, typical pack feed paper
jam).
Go to
“Tray 1 jam service check” on page 64.
241.47 Motor 3 motor stalled. Go to
“Tray 1 jam service check” on page 64.
241.48 Motor 3 motor PWM overflow error (underspeed).
Motor underspeed (max PWM and motor
underspeed, typical accordion jam).
Go to
“Tray 1 jam service check” on page 64.
241.49 Motor 3 motor ramp (end ramp - did not reach speed,
typical pack feed paper jam).
Go to
“Tray 1 jam service check” on page 64.
Tray 1 jam service check
Action Yes No
Step 1
Restart the printer.
Does it fail to complete the POST sequence and display a 241.xx error?
Replace the index
sensor.
Go to step 2.
Step 2
Check the pick tires.
Are they free of wear or damage?
Go to step 3. Replace the pick tires.
Step 3
Check the separator roll assembly.
Is it free of wear or damage?
Go to step 4. Replace the separator
roll assembly. See
“Separator roll
assembly removal” on
page 268.
Step 4
Check the tray guides and lift plate gear.
Are they free of wear or damage?
Go to step 5. Replace the tray insert.
4514-6xx
Diagnostic information
64