LiveU LU60 - Support and Contacting Information

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Support and Contacting Information

Support and Contacting

Information

► US and International:

LiveU Inc.

2 University Plaza Drive

Suite 505

Hackensack, New Jersey, 07601

USA

Tel: 1-(201)-742-5228

Fax: 1-(201)-623-4838

USA and the Americas: info_us@liveu.tv

International: info@liveu.tv

► Technical Support:

For 24/7 support, call:

US and Latin America:

Tel: 1-(877)-88-LiveU (54838)

Email: help@liveu.tv

International:

Tel: 1-(609)-997-0600

Email: support@liveu.tv

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About this Guide1
- Table of Contents4
Table of Figures7
Support and Contacting Information11
Chapter 1: Overview13
- Introduction13
- System Overview14
- Figure 1: Solution Architecture14
- Wireless Connectivity15
  - LU as an Access Point16
- LU Device Types16
- What's in the Box17
  - LU60/LU70 Hardware Components17
Chapter 2: Getting Started19
- Step 1, Turning on the LU Device20
  - LU60/LU70 - Turning on the Device20
Step 1 Turning on the LU Device20
- Figure 2: Power Switch on21
- Figure 3: PC in Connection21
- Figure 4: LU Main User Interface - with Camera22
- Main User Window22
Step 2 Connecting the Video Camera23
- Step 2, Connecting the Video Camera23
- Figure 9: Connecting to an Interface26
Step 3 Connecting to the LU-100026
- Step 3, Connecting to the LU-100026
- Figure 15: Transmission Strength30
- Figure 16: Camera Disconnected or off30
Step 4 Playing30
- Step 4, Playing30
Step 5 the Next Step30
- Step 5, the Next Step30
- Checking Interface Quality31
- Figure 17: Interface Table31
Chapter 3: LU User Interface33
- LU Touch-Screen Interface34
  - Figure 18: LU Live Video Uplink User Interface34
- Video Feed35
  - Figure 19: Video Feed35
- Camera Connectivity Icon36
  - Figure 20: Video Feed Is Always Displayed36
- Battery Indicator Icon37
  - Figure 21: Camera Tool Tip37
  - Figure 22: Battery Status Tool Tip - Time Remaining37
- Transmission Quality38
  - Figure 23: Battery Status Tool Tip38
  - Figure 24: Transmission Quality38
- IFB Indicator39
  - Figure 25: IFB Configuration Window40
- Status Indicator41
  - Figure 26: IFB Channel Open41
- Rotate Screen42
- Unlock/Lock Button42
  - Figure 27: Locking and Unlocking the Touch-Screen42
- Options Button43
- Upload Button43
  - Connect Button43
Connect/Reconnect Button43
- Connect/Reconnect Button44
  - Reconnect Button44
- Transmit Button44
  - Figure 28: Reconnection Message44
- Profiles45
- Platform and Unit Name45
  - Figure 29: Platform and Unit Name45
Chapter 4: Successful Video Transmission47
- Overview47
Chapter 5: File Transfer59
- Transferring Files59
- Figure 36: LU File Transfer60
- Figure 37: Completed File Transmission61
- Figure 38: Camera Disconnected or off61
Chapter 6: Store & Forward63
- Storing and Forwarding Files63
- Figure 39: Store Session Configuration64
- Figure 40: Virtual Keyboard64
- Figure 41: Store Session in Progress65
- Figure 42: Store Error - no Video Input66
- Figure 43: Warning Message - Not Enough Space66
- Figure 44: Forward Session Configuration66
- Figure 45: Forward Browse67
- Figure 46: Forward Icon67
- Figure 47: Forward Completed Message68
- Figure 48: Store & Forward Session Configuration68
- Figure 49: Virtual Keyboard69
- Figure 50: Store & Forward Session in Progress70
- Figure 51: Store & Forward Session - Server Is Busy71
Chapter 7: Configuration and Settings73
- Purpose and Scope73
- Options Button74
- Figure 52: Setup Options74
- Figure 53: Configuration - Interface Table75
- Interfaces76
- Servers90
- Figure 70: Servers90
- Figure 71: Server Definitions91
- Figure 72: Virtual Keyboard91
- Settings92
- Support103
- Figure 83: Getting Remote Support from Liveu103
- Power104
- Figure 84: Power Options104
Chapter 8: LU Remote Control105
- Introducing Remote Control105
- Installing the Remote Control Application106
- Figure 85: Installing Remote Control - 1106
- Figure 86: Installing Remote Control - 2107
- Figure 87: Installing Remote Control - 3107
- Configuring Remote Control108
- Figure 88: Configuring Remote Control - 1108
- Figure 89: Configuring Remote Control - 2109
- Launching Remote Control110
- Figure 90: Logging into Remote Control110
- Figure 91: Remote Control Main Window - 1111
- Controlling an LU Remotely112
- What Cannot be Controlled Remotely117
- Figure 100: Remote Control - Example Control Option117
Appendix A: LU Battery119
- The LU60/LU70 Battery119
Appendix B: LU Backpack125
- The LU60/LU70 Backpack125
- The LU60/LU70 Lightweight Backpack131
- Figure 116: LU60/LU70 Lightweight Backpack131
- Figure 117: Powerpack Compartment131
Appendix C: Troubleshooting133
Appendix D: Safety and Maintenance139
- Safety Information139
- Figure 118: Power Input Pinout140
- Potential Hazards141
- Figure 119: Positioning the Product When It Is Outside Its Backpack141
Appendix E: Limitation of Liability and Warranty143
- Limitation of Liability and Warranty143
Appendix F: FCC Compliance145

LiveU LU60 - Support and Contacting Information

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