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6 Handling error messages

6.1 Function test

Proceed as described in Section 3.2.

6.2 Device does not start

Error Possible cause Remedy

Device does not start

• Battery is empty

• Tube clamp is closed

• Overﬂow prevention system is

blocked (exudate pouch is full)

• Internal ﬁlter blocked

• Device is still in S ettings mode

• Connect power supply

• Check tubes are connected

correctly

• Replace exudate pouch

• Please contact the Service

department

• Conﬁrm selection (see Section 3.2)

and start the device

PLEASE NOTE

Contact L&R or the service partner authorised by L&R if an error occurs

thatyou cannot resolve with the measures described here.

You can reach the L&R CNP service hotline 24 hours aday in the following countries:

Germany: +49 (0)800 6647435

Austria: +43 (0)800 808106

Switzerland +41 (0)848 343434

6.3 Error messages on the screen and solutions

When there is an error message, the LED bar goes orange, the screen background goes

redand an acoustic alarm sounds. The volume can be changed in the settings (see Section 4

or5 respectively). In addition, the alarm tone can be muted for two minutes using the

key

onthe housing.

PLEASE NOTE

Please proceed as follows:

1. When an error message appears, mute the alarm tone

2. Resolve the problem

3. Then return with

; the therapy continues automatically

LR Suprasorb CNP P3 User Manual

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