Nokia Beacon G6 - 7.36 Troubleshooting

To Next Page

To Previous Page

Configure a Beacon G6

Troubleshooting

Overview

Beacon G6

Troubleshooting

7.35 Overview

7.35.1 Purpose

This section describes the troubleshooting procedures supported by the Beacon G6 WebGUI.

7.35.2 Contents

7.35 Overview

7.36 Troubleshooting

125

7.36 Troubleshooting

The Troubleshooting feature enables service providers and end users to monitor the performance

of their broadband connection.

Tests are run to retrieve upstream and downstream throughput, latency, and DNS response time.

The Troubleshooting page also displays upstream and downstream packet loss and Internet status.

Click Troubleshooting in the left pane. The Troubleshooting page displays.

June 2022

Issue 1

Use subject to agreed restrictions on disclosure and use.

3FE-49949-AAAA-TCZZA 125

Main Page

Table of Contents3
About this Document13
What's New19
Overview19
What's New in BBD Release 22.0219
ETSI CPE Safety Guidelines21
Overview21
Safety Instructions21
Safety Standards Compliance22
Table 2-1 Safety Labels22
Table 2-2 Safety Labels23
Figure 2-1 Sample Safety Labels24
Electrical Safety Guidelines25
ETSI Environmental and Crohs Guidelines27
Overview27
Environmental Labels27
Figure 3-1 Products below MCV Value Label27
Figure 3-2 Products above MCV Value Label28
Hazardous Substances Table (HST)29
Other Environmental Requirements29
Figure 3-3 Recycling/Take Back/Disposal of Product Symbol30
ANSI CPE Safety Guidelines31
Overview31
Safety Instructions31
Table 4-1 Safety Labels32
Safety Standards Compliance33
Figure 4-1 Sample Safety Label33
Electrical Safety Guidelines35
Beacon G6 Unit Data Sheet37
Overview37
Beacon G6 Part Numbers and Identification37
Table 5-1 Identification of Beacon G637
Table 5-2 Beacon G6 Power Supply Ordering Information38
Beacon G6 General Description39
Table 5-3 Plug Types39
Figure 5-1 Beacon G640
Beacon G6 Software and Installation Feature Support43
Beacon G6 Interfaces and Interface Capacity43
Table 5-4 Beacon G6 Indoor Interface Connection Capacity43
Table 5-5 Beacon G6 Physical Connections44
Figure 5-2 Beacon G6 Connections and Components44
Beacon G6 Leds45
Table 5-6 Beacon G6 Indoor LED Descriptions45
Figure 5-3 Beacon G6 Indoor Leds45
Beacon G6 Detailed Specifications46
Table 5-7 Beacon G6 Indoor Physical Specifications46
Table 5-8 Beacon G6 Indoor Power Consumption Specifications47
Table 5-9 Beacon G6 Environmental Specifications47
Table 5-10 Beacon G6 Dimension Data Specifications47
Beacon G6 Functional Blocks48
Standards and Compliance48
Figure 5-4 Beacon G6 Functional Block48
Table 5-11 Responsible Party Contact Information49
Beacon G6 Special Considerations50
Install or Replace a Beacon G653
Overview53
Prerequisites53
Recommended Tools53
Safety Information53
Install a Beacon G654
Figure 6-1 Beacon G6 Connections54
Figure 6-2 Beacon G6 Reset Button at the Bottom of the Device55
Replace a Beacon G656
Figure 6-3 Beacon G6 Connections57
Figure 6-4 Beacon G6 Reset Button at the Bottom of the Device57
Configure a Beacon G659
Overview59
GUI Overview62
Overview62
General Configuration62
Logging in to the Web-Based GUI62
Figure 7-1 Login Page62
7.5 Viewing Overview Information63
Viewing Device Information and Status66
Overview66
7.7 Viewing Device Information and Adding Wi-Fi Points66
Figure 7-2 Device Info Page67
Table 7-1 Device Info Parameters69
Figure 7-3 Device Info - Device Details Page69
7.8 Viewing LAN Status70
Figure 7-4 LAN Status Page70
Table 7-2 LAN Status Parameters71
7.9 Viewing WAN Status72
Table 7-3 WAN Status Parameters72
Figure 7-5 WAN Status Page72
7.10 Viewing WAN Ipv6 Status73
Figure 7-6 WAN Status Ipv6 Page74
7.11 Viewing STA Information75
Table 7-4 WAN Status Ipv675
Table 7-5 STA Information Parameters75
Figure 7-7 STA Information Page75
7.12 Viewing Neighboring Access Points76
7.13 Viewing Home Network76
Table 7-6 Neighboring AP Parameters76
Figure 7-8 Neighboring AP Page76
Table 7-7 Home Network Parameters77
Figure 7-9 Home Network Page77
7.14 Viewing Statistics78
Figure 7-10 LAN Statistics Page78
Figure 7-11 WAN Statistics Page79
Figure 7-12 WLAN Statistics Page80
Network Configuration81
Overview81
Configuring LAN81
Table 7-8 LAN Parameters82
Figure 7-13 LAN Page82
Configuring LAN Ipv683
Table 7-9 Static DHCP Parameters83
Table 7-10 LAN Ipv684
Figure 7-14 LAN Ipv6 Page84
Configuring WAN85
Figure 7-15 Overview Table in WAN Page86
Figure 7-16 Create New Connection Page87
Configuring WAN DHCP90
Table 7-12 WAN DHCP Parameters91
Figure 7-17 WAN DHCP Page91
Configuring Wireless 2.4 Ghz92
Figure 7-18 Wireless (2.4Ghz) Page93
Configuring Wireless 5Ghz95
Table 7-13 Wireless (2.4Ghz) Parameters95
Figure 7-19 Wireless (5Ghz) Page96
Table 7-14 Wireless (5Ghz) Parameters97
Configuring IP Routing99
Table 7-15 IP Routing Parameters99
Figure 7-20 IP Routing Page99
Configuring DNS100
Figure 7-21 DNS Page100
Configuring TR-069101
Table 7-16 TR-069 Parameters102
Figure 7-22 TR-069 Page102
Configuring TR-369103
Table 7-17 TR-369 Parameters103
Figure 7-23 TR-369 Page103
Configuring Qos104
Figure 7-24 Qos Config Page (L2 Criteria)105
Figure 7-25 Qos Config Page106
Table 7-18 Qos Config Parameters107
Configuring Upstream (US) Classifier108
Table 7-19 US Classifier - Policy Parameters109
Figure 7-26 US Classifier - Policy Page109
Table 7-20 US Classifier - Classifier Parameters111
Figure 7-27 US Classifier - Classifier Page111
Figure 7-28 US Classifier - Classifier Rules Page113
Table 7-21 US Classifier - Classifier Rules Parameters114
Maintenance115
Overview115
Configuring the Password115
Table 7-22 Password Parameters116
Figure 7-29 Password Page116
Backing up the Configuration117
Restoring the Configuration117
Figure 7-30 Backup and Restore Page117
Upgrading Firmware118
Figure 7-31 Backup and Restore Page118
Figure 7-32 Firmware Upgrade Page119
Diagnosing WAN Connections120
Figure 7-33 Example of Upgrade Status Messages120
Table 7-23 Diagnostics Parameters121
Figure 7-34 Diagnostics Page121
Figure 7-35 Example of Ping Results122
7.34 Viewing Log Files123
Figure 7-36 Example of Traceroute Results123
Figure 7-37 Log Page123
Table 7-24 Log Parameters124
Troubleshooting125
Overview125
Figure 7-38 Troubleshooting Page126
Table 7-25 Troubleshooting Parameters127
Application Configuration128
Overview128
Configuring DDNS128
Figure 7-39 DDNS Page128
Configuring NTP129
Table 7-26 DDNS Parameters129
Table 7-27 NTP Parameters130
Figure 7-40 NTP Page130
Configuring Port Forwarding131
Table 7-28 Port Forwarding Parameters131
Figure 7-41 Port Forwarding Page131
Configuring Port Triggering132
Figure 7-42 Port Triggering Page132
Configuring UPNP and DLNA133
Table 7-29 Port Triggering Parameters133
Figure 7-43 UPNP and DLNA Page134
Security Configuration135
Overview135
Configuring the Firewall135
Figure 7-44 Firewall Page135
Configuring the MAC Filter136
Table 7-30 Firewall Parameters136
Table 7-31 MAC Filter - Ethernet Interface Parameters137
Figure 7-45 MAC Filter Page137
Configuring the IP Filter138
Table 7-32 MAC Filter - Wifi SSID Parameters138
Table 7-33 IP Filter Parameters139
Figure 7-46 IP Filter Page139
Configuring the URL Filter140
Table 7-34 URL Filter Parameters140
Figure 7-47 URL Filter Page140
Configuring DMZ and ALG141
Figure 7-48 DMZ and ALG Page141
Configuring Family Profiles142
Table 7-35 ALG Configuration Parameters142
Table 7-36 DMZ Configuration Parameters142
Figure 7-49 Family Profiles (Parental Control) Page143
Figure 7-50 Add a Profile Page144
Figure 7-51 Assign Devices to Family Profile145
Configuring Access Control154
Table 7-37 Access Control Parameters154
Wan155
Table 7-38 Trusted Network Parameters155

Nokia Beacon G6 - 7.36 Troubleshooting

Table of Contents

Related product manuals