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12 - 43
12 Troubleshooting
NX-series EtherNet/IP Coupler Unit Users Manual (W536)
12-3 Checking for Errors and Troubleshooting with Support Soft-
ware
12
12-3-5 Event Codes for Errors and Troubleshooting Procedures
Event name NX Bus Cycle Delay Detected Event code 350E0000 hex
Meaning Exceeding the NX bus cycle was detected.
Source EtherNet/IP Source details EtherNet/IP
Coupler Unit
Detection
timing
Safe-Opera-
tional or Opera-
tional state
Error
attributes
Level Observation Recovery --- Log category System
Effects User program Continues. Operation Not affected.
Sys-
tem-defined
variables
Variable Data type Name
None --- ---
Cause and
correction
Assumed cause Correction Prevention
The NX bus cycle was exceeded. Use the Support Software and
download the configuration infor-
mation.
None
Attached
information
None
Precautions/
Remarks
None
Event name NTP Client Setting Error Event code 35510000 hex
Meaning An error was detected in the NTP client settings
Source EtherNet/IP Source details EtherNet/IP
Coupler Unit
Detection
timing
When power is
turned ON to
the EtherNet/IP
Coupler Unit or
the Slave Ter-
minal is
restarted
Error
attributes
Level Observation Recovery Cycle power to
the EtherNet/IP
Coupler Unit or
restart the
Slave Terminal.
Log category System
Effects
User program
Continues. Operation Time cannot be acquired from NTP.
Sys-
tem-defined
variables
Variable Data type Name
None --- ---
Cause and
correction
Assumed cause Correction Prevention
The IP address set in the NTP cli-
ent settings is invalid.
Correct the IP address of the NTP
server in the NTP client settings
and then download it again. Then,
cycle the power supply to the Eth-
erNet/IP Coupler Unit or restart
the EtherNet/IP Coupler Unit.
Set the IP address of the BOOTP
server correctly in the NTP client
settings.
Power was interrupted when a
download was in progress for the
NTP client settings.
Download the NTP client settings
again. Then, cycle the power sup-
ply to the EtherNet/IP Coupler
Unit or restart the EtherNet/IP
Coupler Unit.
Do not turn OFF the power supply
while a download is in progress for
the NTP client settings.
Attached
information
None
Precautions/
Remarks
None

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