11-22
11-4 Troubleshooting
OMNUC G5-Series AC Servo Drives Users Manual (Built-in MECHATROLINK-II communications type)
  11
Error and Maintenance
38
0
Drive prohibition input 
error 1
When the Drive Prohibition Input 
Selection (Pn504) was set to 0, both 
the Forward Drive Prohibition Input 
(POT) and the Reverse Drive 
Prohibition Input (NOT) turned ON. 
When object Pn504 was set to 2, 
either the Forward Drive Prohibition 
input or the Reverse Drive Prohibition 
input turned ON.
Check for any problems with the 
switches, wires, and power supplies 
that are connected to the Forward 
Drive Prohibition input or the Reverse 
Drive Prohibition input. In particular, 
check to see if the control signal power  
supply (12 to 24 VDC) turned ON too 
slowly.
1
Drive prohibition input 
error 2
When object Pn504 was set to 0, 
MECHATROLINK-II communications 
were interrupted and either POT or 
NOT was ON, an operation command 
(such as a trial run or FFT) was 
received from the CX-Drive.
Conversely, POT or NOT turned ON 
while operation was being performed 
for a CX-Drive operation command.
40 0
Absolute encoder 
system down error
The voltage of the built-in capacitor 
dropped below the specified value 
because the power supply to the 
encoder or the battery power supply 
was down.
Connect the battery power supply, 
and then set up the absolute encoder. 
Unless the absolute encoder is set up, 
the alarm cannot be cleared.
41 0
Absolute encoder 
counter overflow error
The multi-rotation counter of the 
encoder exceeded the specified 
value.
• Set the Operation Switch when 
Using Absolute Encoder (Pn015) 
to an appropriate value.
• Make sure that the traveling 
distance from the origin of the 
machine is no more than 32,767 
revolutions.
42 0
Absolute encoder 
overspeed error
The Servomotor rotation speed 
exceeded the specified value when 
only the battery power supply was 
used during a power interruption.
• Check the power supply voltage 
(5 VDC ± 5%) at the encoder.
• Check the connections to 
connector CN2. Unless the 
absolute encoder is set up, the 
alarm cannot be cleared.
43 0
Encoder initialization 
error
An encoder initialization error was 
detected.
Replace the Servomotor.
44 0
Absolute encoder 1-
rotation counter error
The encoder detected a 1-rotation 
counter error.
Replace the Servomotor.
45 0
Absolute encoder multi-
rotation counter error 
The encoder detected a multi-rotation 
counter error.
Replace the Servomotor.
47 0
Absolute encoder 
status error
The rotation of the encoder was higher 
than the specified value when the 
power supply was turned ON.
Do not let the Servomotor move when 
the power supply is turned ON.
48 0 Encoder phase-Z error
A missing incremental encoder phase-
Z pulse was detected. The encoder is 
faulty.
Replace the Servomotor.
49 0 Encoder CS signal error
A logic error was detected in the CS 
signal for incremental encoder. 
The encoder is faulty.
Replace the Servomotor.
Alarm 
number
Name Cause Measures
Main Sub