11-23
11-4 Troubleshooting
OMNUC G5-Series AC Servo Drives Users Manual (Built-in MECHATROLINK-II communications type)
  11
Error and Maintenance
50
0
External encoder 
connection error
A disconnection was detected 
because communications between 
the external encoder and the Servo 
Drive were interrupted more than the 
specified number of times.
Wire the external encoder correctly as 
shown in the connection diagram. 
Correct the connector pin 
connections.
1
External encoder 
communications data 
error
There was a communications error in 
data from external encoder. There 
was a data error mainly due to noise. 
The external encoder connection 
cable is connected, but a 
communications data error occurred.
• Provide the required external 
encoder power supply voltage 
5 VDC 5% (4.75 to 5.25 V). Be 
careful especially when the 
external encoder connection cable 
is long.
• If the Servomotor cable and the 
external encoder connection cable 
are bundled together, separate 
them.
• Connect the shield to FG. Refer to 
the external encoder connection 
diagram.
51
0
External encoder
status error 0
Bit 0 of the external encoder error 
code (ALMC) was set to 1. Refer to the 
external encoder specifications.
Eliminate the cause of the error and 
then clear the external encoder error. 
Then, temporarily turn OFF the control 
power supply to reset.
1
External encoder
status error 1
Bit 1 of the external encoder error 
code (ALMC) was set to 1. Refer to the 
external encoder specifications.
2
External encoder
status error 2
Bit 2 of the external encoder error 
code (ALMC) was set to 1. Refer to the 
external encoder specifications.
3
External encoder
status error 3
Bit 3 of the external encoder error 
code (ALMC) was set to 1. Refer to the 
external encoder specifications.
4
External encoder
status error 4
Bit 4 of the external encoder error 
code (ALMC) was set to 1. Refer to the 
external encoder specifications.
5
External encoder
status error 5
Bit 5 of the external encoder error 
code (ALMC) was set to 1. Refer to the 
external encoder specifications.
55
0
Phase-A connection 
error
An error such as broken wiring was 
detected in the external encoder 
phase-A connection.
Check the external encoder phase A 
connection.
1
Phase-B connection 
error
An error such as broken wiring was 
detected in the external encoder 
phase-B connection.
Check the external encoder phase-B 
connection.
2
Phase-Z connection 
error
An error such as broken wiring was 
detected in the external encoder 
phase-Z connection.
Check the external encoder phase-Z 
connection.
82 0
Node address setting 
error
The node address set by the rotary 
switches on the Servo Drive exceeded 
the setting range, when the control 
pow
er was turned ON.
• Check the value of the rotary 
switches for node address setting.
• Set the rotary switch correctly (set 
to 1 to 31), and then turn OFF the 
control power supply for the Servo 
Drive and turn it ON again.
Alarm 
number
Name Cause Measures
Main Sub