11-24
11-4 Troubleshooting
OMNUC G5-Series AC Servo Drives Users Manual (Built-in MECHATROLINK-II communications type)
  11
Error and Maintenance
83 0 Communications error
Failures to correctly receive the data 
to be received in the 
MECHATROLINK-II communications 
cycle continued in series more often 
than the value set on the 
Communications Control (Pn800).
• Check if there is a broken 
MECHATROLINK-II 
communications cable or a wiring 
problem.
• Check if the Terminating Resistor 
is connected correctly.
• Check if there is excessive noise 
on the MECHATROLINK-II 
communications cable. Review the 
routing of the MECHATROLINK-II 
communications cable and the FG 
wiring. Attach a ferrite core to the 
MECHATROLINK-II 
communications cable.
• Set a larger value for the 
continuous communications error 
detection times in Communications 
Control (Pn800).
84
0
Transmission cycle
error
Failed to receive synchronization 
frames (SYNC) according to the 
transmission cycle while the 
MECHATROLINK-II communications 
connection was established.
• An error occurred in the 
synchronization frames.
• The transmission cycle of the 
synchronization frames does not 
accord with the setting (including 
missing frames).
• Check if the transmission cycle of 
the synchronization frames sent 
from the host controller is normal, 
not changed, and accords with the 
setting. 
• Check if there is a broken 
communications cable or a wiring 
problem.
• Check if there is excessive noise 
on the communications cable.
• Check if the Terminating Resistor 
is connected correctly.
• Review the routing of the 
communications cable and the FG 
wiring.
• Attach a ferrite core to the 
communications cable.
4 SYNC_SET error
In the asynchronous 
MECHATROLINK-II communications 
state (PHASE2), a communications 
error occurred while the SYNC_SET 
command was executed.
3 Synchronization error
An error occurred while 
synchronization was established.
• Turn OFF the power once, and turn 
it ON again.
•
If the alarm is displayed even after the 
power is turned ON again, the system 
may be faulty. Stop using the system, 
and replace the Servomotor and/or the 
Servo Drive.
•
Return the Servo Drive to the dealer 
that it was purchased from and ask for 
investigation and repair.
Alarm 
number
Name Cause Measures
Main Sub