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Oracle ZFS Storage Appliance
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Disk Shelf Hardware Overview
FIGURE 67
Oracle Storage Drive Enclosure DE2-24P Back Panel
Figure Legend
Figure Legend
1
Power Supply with Fan Module 0
3
I/O Module 0
2
I/O Module 1
4
Power Supply with Fan Module 1
Servicing the Disk Shelves
275
274
276
Table of Contents
Main Page
Default Chapter
5
Table of Contents
5
Servicing the Oracle ZFS Storage Appliance
13
Getting Started with Servicing the Hardware
15
Introduction to the BUI
15
Introduction to the CLI
16
BUI Hardware View
16
Viewing the Remaining SSD Endurance (BUI)
17
Setting a Threshold Alert for SSD Endurance (BUI)
18
Viewing CPU Details (BUI)
19
System Overview
19
System Chassis
20
Disk Shelves
21
Chassis Details View
22
Disk Shelf Details View
23
SSD Endurance
25
Infiniband Host Controller Adapters
25
Service Processor
26
CLI Hardware View
26
Component Properties
27
Viewing the Remaining SSD Endurance (CLI)
28
Setting a Threshold Alert for SSD Endurance (CLI)
29
Viewing CPU Details (CLI)
29
Performing a Diagnostic Reboot (CLI)
30
Configuring the Management Port
30
Using Oracle ILOM to Diagnose Hardware Faults
31
Logging in to Oracle ILOM Using a Local Serial Connection
31
Logging in to Oracle ILOM Remotely Using a Web Interface
32
Logging in to Oracle ILOM Remotely Using a Command Line Interface
32
Viewing and Clearing CPU Faults from ILOM
33
Understanding Hardware Status
33
Locating the Chassis Serial Number
34
Locating a Failed Component (BUI)
34
Locating a Failed Component (CLI)
34
Working with Problems
36
Active Problems Display
36
Repairing Active Problems
37
Related Features
38
Using Logs
38
Alert Log Entries
38
Fault Log Entries
39
System Log Entries
40
Audit Log Entries
40
Phone Home Log Entries
41
Viewing Logs (BUI)
41
Listing Logs (CLI)
41
Viewing All Log Entries (CLI)
42
Viewing Groups of Log Entries (CLI)
42
Viewing Entry Details (CLI)
44
Exporting Logs (BUI)
44
Exporting Logs (CLI)
46
Using Workflows
47
Prerequisites for Servicing Hardware
49
Safety Information
49
Required Tools and Information
50
Powering off the Controller
50
Extending the Storage Controller from the Rack
51
Removing the Top Cover
52
Powering off the Disk Shelf
53
Related Topics
54
Servicing the ZS4-4 Controller
55
Replacing a ZS4-4 HDD or SSD
55
Replacing a ZS4-4 Power Supply
57
Replacing a ZS4-4 Fan Module
58
Identifying a Faulted ZS4-4 Memory Module
60
Replacing a ZS4-4 DIMM
62
Oracle ZFS Storage Appliance Customer Service Manual • July
62
Replacing a ZS4-4 Memory Riser Card
64
Replacing a ZS4-4 Pcie Card
66
Replacing a ZS4-4 Battery
71
ZS4-4 Controller Hardware Overview
74
ZS4-4 Base Configuration
74
ZS4-4 Front and Rear Panel Components
75
ZS4-4 Pcie I/O Cards
79
ZS4-4 Internal Components
83
ZS4-4 Attached Storage
88
Servicing the ZS3-4 Controller
89
Replacing a ZS3-4 HDD or SSD
89
Replacing a ZS3-4 Fan Module
91
Replacing a ZS3-4 Power Supply
93
Replacing a ZS3-4 DIMM
95
Replacing a ZS3-4 Pcie Card or Riser
104
Replacing a ZS3-4 Battery
108
ZS3-4 Controller Hardware Overview
111
ZS3-4 Base Configuration
111
ZS3-4 Specifications
111
ZS3-4 Front and Rear Panel Components
112
ZS3-4 Internal Components
116
ZS3-4 Pcie I/O Cards
121
ZS3-4 Attached Storage
125
Servicing the ZS3-2 Controller
127
Installing Optional Pcie Slot Cards in Order
128
Disconnecting the RJ-45 Cable from the Cluster Serial Port
129
Replacing a ZS3-2 HDD or SSD
130
Replacing a ZS3-2 Power Supply
133
Replacing a ZS3-2 Fan Module
136
Replacing a ZS3-2 DIMM
139
Replacing a ZS3-2 Pcie Card or Riser
146
Replacing a ZS3-2 Flash Drive
152
Replacing a ZS3-2 Battery
154
ZS3-2 Controller Hardware Overview
156
ZS3-2 Base Configuration
156
ZS3-2 Front and Rear Panel Components
157
ZS3-2 Specifications
161
ZS3-2 Internal Components
162
ZS3-2 Pcie I/O Cards
169
ZS3-2 Optional Cable Management Arm
170
ZS3-2 Attached Storage
171
Servicing the 7X20 Controller
173
Replacing a 7X20 HDD or SSD
173
Replacing a 7X20 Fan Module
175
Replacing a 7X20 Power Supply
180
Replacing a 7X20 DIMM
184
Replacing a 7X20 Controller Pcie Card or Riser
197
Replacing a 7X20 Battery
208
7420 Controller Hardware Overview
214
7420 Configuration Options
214
7420 Front and Back Panel Components
215
7420 Specifications
218
7420 Internal Components
219
7420 Pcie I/O Cards
224
7420 Attached Storage
229
7320 Controller Hardware Overview
229
7320 Configuration Options
229
7320 Front and Back Panel Components
232
7320 Electrical Specifications
236
7320 Internal Components
236
7320 Attached Storage
241
7120 Controller Hardware Overview
241
7120 Base Configuration
242
7120 Chassis Overview
242
7120 Front Panel
243
7120 Rear Panel
243
7120 Physical Specifications
244
7120 Electrical Specifications
244
7120 Internal Boards
245
7120 CPU and Memory
246
7120 Power Distribution, Fan Module and Disk Components
247
7120 I/O Components
248
Oracle ZFS Storage Appliance Customer Service Manual • July
248
7120 NIC/HBA Options
249
7120 Pcie Options
250
7120 Connectors
251
7120 Cables
252
7120 Attached Storage
253
Servicing the Disk Shelves
255
Electrostatic Discharge Precautions
255
Replacing a Faulty Disk Shelf Drive
256
Replacing a Disk Shelf Power Supply
259
Replacing a Disk Shelf I/O Module
264
Replacing a Disk Shelf SIM Board
266
Adding a New Disk Shelf
269
Adding a Disk Shelf Cache Device
270
Connecting to Attached Storage
272
Disk Shelf Hardware Overview
272
Disk Shelf Front and Back Panel Components
272
Disk Shelf Indicators
277
Disk Shelf Drive Locations
284
Disk Shelf Configurations
286
Maximum Number of Disk Shelves Per Controller Configuration
289
289
289
Viewing System Disks Status
291
Working with Support Bundles
293
Support Bundle Options
293
Generating and Uploading a Support Bundle (BUI)
294
Generating and Uploading a Support Bundle (CLI)
294
Viewing Support Bundle Details (BUI)
295
Viewing Support Bundle Details (CLI)
296
Uploading a Locally Generated Bundle (CLI)
296
Retrying a Failed Support Bundle Upload (BUI)
297
Retrying a Failed Support Bundle Upload (CLI)
297
Canceling a Pending Support Bundle Operation (BUI)
298
Canceling a Pending Operation (CLI)
298
Deleting a Support Bundle (BUI)
298
Deleting a Support Bundle (CLI)
298
Performing the Initial Setup
301
Restarting the Appliance
303
Performing a Factory Reset
305
Backing up the Configuration
307
Configuration Backup Contents
308
Configuration Restore Impact
308
Security Considerations for Configuration Backups
310
Creating a Configuration Backup (BUI)
310
Creating a Configuration Backup (CLI)
311
Restoring from a Saved Configuration (BUI)
311
Restoring from a Saved Configuration (CLI)
312
Deleting a Saved Configuration (BUI)
312
Deleting a Saved Configuration (CLI)
313
Exporting a Saved Configuration (BUI)
313
Exporting a Saved Configuration (CLI)
313
Importing a Saved Configuration (BUI)
314
Importing a Saved Configuration (CLI)
314
Viewing Appliance Configurations (BUI)
314
Viewing Appliance Configurations (CLI)
314
Working with Software Notifications and Updates
317
Setting up Software Notification (BUI)
317
Setting up Software Notification (CLI)
318
Checking for and Downloading Software Updates (BUI)
318
Checking for and Downloading Software Updates (CLI)
318
Removing System Updates (BUI)
319
Removing System Updates (CLI)
319
Oracle ZFS Storage Appliance Customer Service Manual • July
320
Upgrading the Software
321
Preparing to Upgrade the Software
321
Upgrading Software on a Standalone Controller
322
Upgrading Software on a Standalone Controller (BUI)
323
Upgrading Software on a Standalone Controller (CLI)
324
Upgrading Software on Clustered Controllers
327
Preparing to Upgrade Clustered Controllers (BUI)
327
Preparing to Upgrade Clustered Controllers (CLI)
328
Upgrading Controller a (BUI)
330
Upgrading Controller a (CLI)
331
Upgrading Controller B (BUI)
333
Upgrading Controller B (CLI)
334
Working with Health Checks
337
Checking System Health (BUI)
337
Checking System Health (CLI)
339
Troubleshooting Update Health Check Failures
340
Resolving Health Check Alerts
340
Resolving Health Check Alerts
341
Deferred Updates
343
Applying Deferred Updates (BUI)
344
Applying Deferred Updates (CLI)
344
Passthrough X Deferred Update
345
User Quotas Deferred Update
346
COMSTAR Deferred Update
346
Triple Parity RAID Deferred Update
347
Dedup Deferred Update
347
Replication Deferred Update
348
Received Properties Deferred Update
348
Slim ZIL Deferred Update
348
Snapshot Deletion Deferred Update
349
Recursive Snapshots Deferred Update
349
Multi Replace Deferred Update
349
RAIDZ Mirror Deferred Update
350
Optional Child dir Deferred Update
350
Multiple Initiator Groups Per LUN Deferred Update
350
Large Block Sizes Deferred Update
351
Sequential Resilvering Deferred Update
351
NDMP-Zfs Replica Backup Deferred Update
351
ACL Passthrough with Mode Preservation Deferred Update
352
Understanding Deferred Updates
352
Working with Firmware Updates
355
Checking the Status of Firmware Updates (BUI)
357
Checking the Status of Firmware Updates (CLI)
357
Rolling Back System Software
359
Fail-Safe Rollback
359
Rolling Back the System Software (BUI)
360
Rolling Back the System Software (CLI)
361
Removing an Update Package
363
Removing an Update Package (BUI)
363
Removing an Update Package (CLI)
363
Oracle ZFS Storage Appliance Customer Service Manual • July
364
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